Operating System Oracle Linux agents not recognized, only basic monitoring

We have some Oracle Linux servers (with Redhat 6.2 kernel).

After discovery in SCOM 2012 SP1 (CU2) the platform and version are 'unknown'. See image.

Problem is that only very basic monitoring is be done. No check on cpu, memory, disk, etc.

Has anyone experience with this? I hope someone can help me in the right direction.


  • Edited by M. Witbraad Thursday, September 26, 2013 12:16 PM
September 26th, 2013 3:15pm

Couple things to check:

- Very your RunAs accounts are good.

- Turn on TRACE logging on one of the agents - 'scxadmin -log-set ALL verbose' and then check the /var/opt/microsoft/scx/log/scx.log file and see if it provides any details.

- Can you query the CPU provider from a command prompt windows on the SCOM server?

winrm enumerate http://schemas.microsoft.com/wbem/wscim/1/cim-schema/2/SCX_ProcessorStatisticalInformation?__cimnamespace=root/scx -username:<Linux account> -password:<Linux password> -r:https://<Linux system>:1270/wsman -auth:basic -skipCACheck -skipCNCheck -skiprevocationcheck -encoding:utf-8 

Regards,

-Steve

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September 26th, 2013 4:14pm

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