I have 2012 rdsh and rdwa installed. My collection has office 2013 installed.  It seems that every time a users starts an office application it thinks it is the first time I am running it ( Welcome to your new office wizard). I run through the wizard and make the changes I need to make in the trust center. But when I log out and log back in I have to repeat the process.

I do have a remote desktop services profile set up. I am not sure if that may not be configured properly and that is causing the issue? Any help would be greatly appreciated.

Hi,

I suggest you test the Office program with a local administrator user. If the issue still occurs with a local user, please help me collect the related logs in Event Viewer.

If the issue only occurs on remote users, I suggest you re-publish the app and configure the permission correctly.

Hello,

I am having identical issue. 

I have Administrator Access. 

Both Admin and Local User have this issue.

Is there a solution for this issue? I am having the exact same problem.

Still no solution for this issue ?

• Proposed as answer by redwire 2 hours 10 minutes ago
• Unproposed as answer by redwire 2 hours 10 minutes ago

I had a client with this same issue today and found a solution in that case, I found a number of registry keys were missing. Specifically I created the following keys manually:

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\General] "shownfirstrunoptin"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\PTWatson] "PTWOptIn"=dword:00000000
[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common] "qmenable"=dword:00000000
[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\FirstRun] "BootedRTM"=dword:00000001
[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\FirstRun] "disablemovie"=dword:00000001

Some of these did exist but were the wrong setting, others such as the entire FirstRun key were missing entirely.

Creating these resolved the issue for me. Hope this helps anyone else having this issue :)

• Proposed as answer by redwire 2 hours 6 minutes ago