Oberthur Smart Cards Login Problem on 2008 R2
I have a 2008 R2 Domain having 2008 R2 Terminal Servers. Users log in on the Terminal Servers through SunRay Thin Clients. I have recently configured Smart Card Login for my domain. I am using Smart Cards from Oberthur. Most of the times the users log in
successfully with the smart cards. But sometimes, while logging in, when the users gives the PIN the Terminal Server gives an error that the service lsass.exe has crashed. And then the Terminal Server restarts. When I check the Application Event Log of that
Terminal Server it gives following 2 errors:
Firstly
Log Name: Application
Source: Application Error
Date: 4/4/2012 1:25:11 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Terminal-Server1.jalebi.bai
Description:
Faulting application name: lsass.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc155
Faulting module name: OcsCSP.dll, version: 2.1.0.0, time stamp: 0x4c8f657e
Exception code: 0x40000015
Fault offset: 0x0000000000059a33
Faulting process id: 0x3a0
Faulting application start time: 0x01cd123b80294ab8
Faulting application path: C:\Windows\system32\lsass.exe
Faulting module path: C:\Program Files\Oberthur Technologies\AuthentIC Webpack\Dlls\OcsCSP.dll
Report Id: b13ec444-7e2f-11e1-ae82-00155d230b02
Secondly
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 4/4/2012 1:25:11 PM
Event ID: 1015
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Terminal-Server1.jalebi.bai
Description:
A critical system process, C:\Windows\system32\lsass.exe, failed with status code 255. The machine must now be restarted.
What may be the probable cause? Are the Card drivers creating problem?
April 5th, 2012 12:32am
You need to go back to Oberthur with this error!
/Hasain
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April 5th, 2012 1:00am
You need to go back to Oberthur with this error!
/Hasain
April 5th, 2012 1:00am
Dear Hasain
Thanks for posting. I have checked the working of smart cards while Sunray layer removed and they work fine...
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April 16th, 2012 11:58pm