hi all, this is a strange one! A user is trying to use OWA from his windows 7 machine. When he logs into OWA he is unable to click on anything, such as emails, folders, options etc. Its almost as though IE displays OWA as one large image. I have connected to his OWA account from another location and it works therefore it must be an issue with IE / OWA settings. I have done all the obvious, reset IE, deleted cookies used IE safe mode and no add ins but nothing works. Any suggestions would be much appreciated. Thanks

Check if user can access OWA from any other machine; if that works, then it could be a User profile issue, try recreating the user profile for affected user and see if that makes difference.I do not represent the organisation I work for, all the opinions expressed here are my own. This posting is provided "AS IS" with no warranties or guarantees and confers no rights. - .... .- -. -.- ... --..-- ... .- -. - --- ... ....

does the user has similar issues on other sites as well? if you have rolled out ie9, you can check if the site/owa is better responding if you turn of gpu rendering in the options (internet options -> advanced -> accelerated graphics). ive seen seemingly white / frozen ie screens when the graphic card / the driver are old

What's the version of his IE and OWA? Are there any compatibility issue? Try run IE in compatibility mode if so. And Clean Boot the Windows 7, see the result. Refer to: http://support.microsoft.com/kb/929135 In addition, for IE related question, you can also ask in IE forum: http://social.technet.microsoft.com/Forums/en-US/category/internetexplorer Regards, Miya Miya Yao TechNet Community Support

What's the version of his IE and OWA? Are there any compatibility issue? Try run IE in compatibility mode if so. And Clean Boot the Windows 7, see the result. Refer to: http://support.microsoft.com/kb/929135 In addition, for IE related question, you can also ask in IE forum: http://social.technet.microsoft.com/Forums/en-US/category/internetexplorer Regards, Miya Miya Yao TechNet Community Support