Hi,
This may be a really silly question, I could just be missing something. I am trying to create notifications for the same queue (the unassigned queue) that goes to different people based on their shift. For example, one person works from 8-4, another from 4-12, and another from 12-8. Is there a way to set these up to go to each of these people just during their specific works hours?
Thanks for your help in advance!