No client computers have contacted WSUS server

Hi All,

I stood up a 2012R2 WSUS server several weeks ago and although synchronizations are going well "no client PCs or servers have contacted the server."  I looked in the Application log and it verified this situation displaying a warning event ID 13051.  What did I fail to conf

July 2nd, 2015 1:24pm

Have you configured client machines (via registry settings or Group Policy), to refer to your WSUS?

Client machines do not "discover" WSUS through any mechanism - each machine must be configured for the hostname (or IP address) of a WSUS, otherwise the WUAgent on the client will continue to default to windowsupdate.com

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July 2nd, 2015 5:26pm

Yes I have.  I configured a test group and have 6 PCs in it.  I applied a windows update GPO and its location points to the newly created WSUS server.
July 3rd, 2015 12:50pm

did you include the proper port number in the GPO? 8530 if you're not using SSL

use rsop.msc on one of the clients to ensure the GPO is actually propagating down to the client as expected

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July 3rd, 2015 1:28pm

Hi,

First thing to check, the wsus client log : %windir%\Windowsupdate.log

help about how to read it : https://support.microsoft.com/en-en/kb/902093/en?wa=wsignin1.0

It will tell you where it's blocking, and eventually give you error code.

Here is a goog troubleshooting guide : http://social.technet.microsoft.com/wiki/contents/articles/2491.wsus-troubleshooting-survival-guide.aspx

Julien

July 3rd, 2015 6:46pm

I have WSUS under "Update Source and Proxy Server" port number is set to 8530. Computers is set to "Use the Update Services Console."
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July 4th, 2015 4:23pm

I have WSUS under "Update Source and Proxy Server" port number is set to 8530. Computers is set to "Use the Update Services Console."

No, the port 8530 setting does not refer to "update source and proxy server".

WSUS itself, if you use WS2012 or WS2012R2, is published/listening on port 8530.

Older versions of WSUS listened on port 80.

When you set the GPO for clients configurations:
"Specify Intranet Microsoft update service location", and in this, you set the address of your WSUS (so your clients can locate/connect to your WSUS), because you are using WS2012/WS2012R2 you must specify the 8530 port, for this setting.

e.g.:
Set the intranet update service for detecting updates: http://wsus-01.contoso.com:8530
Set the intranet statistics server: http://wsus-01.contoso.com:8530

https://technet.microsoft.com/en-us/library/dn595129.aspx#BKMK_Comp14

July 5th, 2015 12:54am

Hi,

For my 2012R2 WSUS server, I did not have port 8530 specified.  I have set it and will update you over the next 24 to 48 hours as to the status.

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July 5th, 2015 9:54pm

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