New HDs on HP Server showing as Disk 0 -- REALLY NEED HELP - HP blames OS
We have an HP ProLiant 580 G5 running Windows 2008 x64 with Hyper-V. The server is a
host for 7 Virtual Servers running combination of 2008 and 2003. Currently the server has an embedded P400 controller which came with the server when we purchased it; this controller has the following configurations:
Raid 1 as C drive (OS)
Raid 5 as D drive where virtual servers are located.
I wanted to install additional drives on the servers so I installed a second P400 controller with (4) 300 GB Drives and rebooted
the server. During reboot I went to RBSU and created logical drive for the hard drives connected to second P400 controller that I installed, next I saved settings and continued with rebooting the server.
After I logged to the server I opened My Computer window and did not see new drives I added for second P400 controllers, I am only able to see C and D partition.
I opened Server Manager>Storage> Disk Management and I got a popup screen with the following info:
You must initialize a disk before logical disk management can access it.
Select Disk:
Disk 0 (check box here)
Use the following partition style for the selected disks:
MBR (Master Boot Record) or
GPT (GUID Partition Table)
I did not initialize the new disk yet since I am not sure if I setup the controller correctly or not. It seemed also that the
second controller and drives attached to it are now listed as Disk 0 since I see the following new configuration:
Disk 0 – unknown – 838 GB – Not Initialized – Unallocated
Disk 1- Basic – 136 GB NTFS – C: - Healthy (System Boot, Active, Crash Dump, Primary Partition)
Disk 2 – Basic – 546 GB NTFS – Healthy (Page File, Primary Partition)
Before adding the second P400 controller I had the following disks under Server Manager>Storage> Disk Management:
Disk 0 – C Drive - with Status as System Boot, Active, Crash Dump, Primary Partition
Disk 1 – D Drive - with Status as Page File, Primary Partition
In RBSU and under Boot Controller Order menu and I see the following:
Ctrl 1: PCI Embedded HP Smart Array P400 Controller
Ctrl 2: PCI Embedded HP Storage PCI IDE Controller
Ctrl 3: PCI Slot 9 HP Smart Array P400 Controller
I have tried to contact HP several times with no luck on resolving this issue of why the drives for second P400 controllers are showing as Disk 0 and
not disk 3 or 4.
The people at HP Support have indicated that this is an issue with Microsoft but I don't think the issue is related to the OS but could be wrong.
Please advice and thanks in advance for your input.
B
February 22nd, 2011 9:39pm