Need to change country or delete account

I have created an Azure account using our 365 credentials and left US selected as the country. I need to make this a UK account. 

It seems that you cannot change the country after creating the account. 

How can I delete this account so I can create a new one? 


Dan

January 15th, 2014 4:40am

Hi,
Before cancel your account, I would suggest you read this thread http://social.msdn.microsoft.com/Forums/windowsazure/en-US/31f4f6b3-dadd-4ca1-abd6-e3abc0b115bc/i-cannot-change-my-country-on-my-windows-azure-account?forum=windowsazurepurchasing.
Here is a snippet of this thread.
As far as changing your country for your Live ID, go to  https://account.live.com/, and click Change beside Country/region. But Im not sure if that also changes your Windows Azure accounts country. For more information, I would recommend you to contact our customer support on  https://support.microsoft.com/oas/default.aspx?prid=14234&st=1&wfxredirect=1&sd=gn.

I recommend you try to change 365 country region, then consider delete and create a new one, refer to http://www.windowsazure.com/en-us/support/cancel-account/ for more information about delete cancel azure account.

Best Regards

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January 16th, 2014 5:18am

That information doesn't help.

The only solution is to delete the Azure account entirely. Thankfully I had nothing running in this Azure account so deleting and recreating wasn't an issue.

I had to raise a case with Windows Azure Subscription Management Support via email. I called the pre-sales number and was given a link to raise a case.

This is now resolved. 

  • Marked as answer by eppsd 23 hours 55 minutes ago
January 17th, 2014 6:49am

That information doesn't help.

The only solution is to delete the Azure account entirely. Thankfully I had nothing running in this Azure account so deleting and recreating wasn't an issue.

I had to raise a case with Windows Azure Subscription Management Support via email. I called the pre-sales number and was given a link to raise a case.

This is now resolved. 

  • Marked as answer by eppsd Friday, January 17, 2014 11:48 AM
Free Windows Admin Tool Kit Click here and download it now
January 17th, 2014 2:48pm

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