I just bought HP server, I install windows 2008 R2 STD. Since I installed the server with Windows 2008 R2 STD, server often got hang or blue screen with error code 0x000000F4. I've searched on google about this error code and found this site http://support.microsoft.com/kb/977178, I download the hotfix and when trying to install it, a message appeared said "the updates is not applicable to your computer". in this server i've also already installed Microsoft SQL 2008 and VMware workstation 6.5 ( the VMware already uninstalled ). Do you have any advice about my problem ?

Hello, Bug Check Code 0xF4: http://msdn.microsoft.com/en-us/library/ff560372(v=VS.85).aspx For the hotfix, run chkdsk /r /f and sfc /scannow and try again. Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here. You can also contact Microsoft CSS. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer

Hello, Bug Check Code 0xF4: http://msdn.microsoft.com/en-us/library/ff560372(v=VS.85).aspx For the hotfix, run chkdsk /r /f and sfc /scannow and try again. Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here. You can also contact Microsoft CSS. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer

Hai Mr.X I couldn't find directory c:\windows\minidumps. I've also already run chkdsk /r /f and sfc /scannow, but it still didn't work. My server restarted 4 times today. What i've done to solve this problem so far: - run chkdsk /r /f - run sfc /scannow - Updates windows - Updates & scan antivirus - Updates firmware & support pack ( recommended by HP support ) - Diagnostig memory But all i've done above still can't solve the problem. How can i generate the log of minidump ?

Hi, Generally, you may update BIOS and other hardware drivers first. If it does not work, you may analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link: http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article: How to read the small memory dump files that Windows creates for debugging http://support.microsoft.com/kb/315263 Collect Minidump Files ================= 1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”. 2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". 3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected. 4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”. If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”. 2. Go to your Desktop, right-click on it and create a new folder named "Dump". 3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder. If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Regards, Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

if i re-install the operating system, can it solve the problem ? Regards, Samuel

if i re-install the operating system, can it solve the problem ? Regards, Samuel Maybe yes. Maybe no. Please update all possible drivers and check again. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer

to find the root cause of the problem you need to analyze the memory dump file please see this below article to generate the dump file and analyze it http://support.microsoft.com/kb/315263 http://www.networkworld.com/news/2005/041105-windows-crash.htmlhttp://www.virmansec.com/blogs/skhairuddin

usually only occurs due to a hardware problem, faulty hardware, or incompatible drivers To resolve this behavior, use one of the following methods: For Parallel Advanced Technology Attachment (PATA) hard disks, configure your disk drive as master only. For Serial Advanced Technology Attachment (SATA) hard disks, connect the hard disk cable to a master channel SATA connector on the motherboard. Connect another device as a master, such as another disk drive or a CD drive or DVD drive. Change your PATA cables, your SATA cable, or your IDE cable even if the cable does not appear worn. Install Windows on a new hard disk because it is possible that your hard disk or your Windows installation may be corrupted Syed

to find the root cause of the problem you need to analyze the memory dump file please see this below article to generate the dump file and analyze it http://support.microsoft.com/kb/315263 http://www.networkworld.com/news/2005/041105-windows-crash.htmlhttp://www.virmansec.com/blogs/skhairuddin

usually only occurs due to a hardware problem, faulty hardware, or incompatible drivers To resolve this behavior, use one of the following methods: For Parallel Advanced Technology Attachment (PATA) hard disks, configure your disk drive as master only. For Serial Advanced Technology Attachment (SATA) hard disks, connect the hard disk cable to a master channel SATA connector on the motherboard. Connect another device as a master, such as another disk drive or a CD drive or DVD drive. Change your PATA cables, your SATA cable, or your IDE cable even if the cable does not appear worn. Install Windows on a new hard disk because it is possible that your hard disk or your Windows installation may be corrupted Syed