Multihomed server looses connectivity when second NIC is enabled
I have a 2008 standard server running SQL that I want to add a NIC so I can attach to our iSCSI SAN.
When I enable the second NIC I am unable to ping the primary NIC.
My LAN is
192.168.1.X
255.255.255.0
DG 192.168.1.254
iSCSI LAN
192.168.130.X
255.255.255.0
Here is the route print before
===========================================================================
Interface List
10 ...00 21 9b 8d 35 03 ...... Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Cl
ient)
11 ...00 21 9b 8d 35 05 ...... Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Cl
ient) #2
16 ...90 e2 ba 1f 23 bd ...... Intel(R) Gigabit ET Dual Port Server Adapter #2
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.{55080877-88C9-41B2-9EF3-A035CE9D21A9}
13 ...00 00 00 00 00 00 00 e0 isatap.{F5714D4A-99EA-44A0-8D0D-620F574FF75B}
17 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
25 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.16 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.16 266
192.168.1.16 255.255.255.255 On-link 192.168.1.16 266
192.168.1.255 255.255.255.255 On-link 192.168.1.16 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.16 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.16 266
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.168.1.254 Default
===========================================================================
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 266 fe80::/64 On-link
10 266 fe80::d472:e376:724a:64ff/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
Here is the route print after enabeling the card
===========================================================================
Interface List
10 ...00 21 9b 8d 35 03 ...... Broadcom BCM5708C NetXtreme II GigE (NDIS VBD
ient)
11 ...00 21 9b 8d 35 05 ...... Broadcom BCM5708C NetXtreme II GigE (NDIS VBD
ient) #2
14 ...90 e2 ba 1f 23 bc ...... Intel(R) Gigabit ET Dual Port Server Adapter
16 ...90 e2 ba 1f 23 bd ...... Intel(R) Gigabit ET Dual Port Server Adapter
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.{55080877-88C9-41B2-9EF3-A035CE9D21A9}
13 ...00 00 00 00 00 00 00 e0 isatap.{F5714D4A-99EA-44A0-8D0D-620F574FF75B}
17 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
23 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
25 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.16 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.16 266
192.168.1.16 255.255.255.255 On-link 192.168.1.16 266
192.168.1.255 255.255.255.255 On-link 192.168.1.16 266
192.168.130.0 255.255.255.0 On-link 192.168.130.5 606
192.168.130.5 255.255.255.255 On-link 192.168.130.5 606
192.168.130.255 255.255.255.255 On-link 192.168.130.5 606
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.16 266
224.0.0.0 240.0.0.0 On-link 192.168.130.5 606
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.16 266
255.255.255.255 255.255.255.255 On-link 192.168.130.5 606
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.168.1.254 Default
===========================================================================
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 266 fe80::/64 On-link
14 266 fe80::/64 On-link
14 266 fe80::c166:7cf7:bd23:f590/128
On-link
10 266 fe80::d472:e376:724a:64ff/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
14 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
Thanks for your help
Jim
Jim
July 12th, 2012 3:36pm
Hi,
Thanks for your post.
Did you mean that after enable 2<sup>nd</sup> NIC, the server loose the connection with LAN 192.168.1.0/24? What server role and special application has been installed on the server? The route table is clean, but you may use
tracert command to ensure routing is working. Please also verify that we only set the default gateway on the primary NIC. In addition, temporary disable anti-virus and firewall on the server. Make sure the Primary NIC on top than the Secondary
NIC on Network Binding order.
How to Troubleshoot Basic TCP/IP Problems
http://support.microsoft.com/default.aspx?scid=kb;EN-US;169790
Best Regards,
Aiden
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July 13th, 2012 1:38am
Yes loose connection with LAN 192.168.1.0/24. Whats interesting is I was connected via RDP and that connection didnt go down but I could not ping the address/
I have already checked binding order, There is only one default gateway, I disabled firewall. This is only a SQL server no other services being provided, except I guess IIS for
report services.
I will try the tracert and disabling the virus software.
Jim
July 13th, 2012 2:52am
When both NICs are enabled
From ther server I can still ping gateway and all computers on 192.168.1.0/24
Howerver From another machine on that network I can not ping 192.168.1.16
I turned off virus scanning and no change.
I ran diagnostics on primary adapter and it reset the adapter and no change
Jim
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July 13th, 2012 3:20am
Hi,
Sorry for the delay.
How are things going? Also check the firewall setting and anti-virus on the client machine. Do you mind also post the ipconfig of the client computer?
Best Regards,
Aiden
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July 16th, 2012 2:51am
I disabled firewall and virus on all machines no affect.
ipconfig of client
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : armsolutions.com
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-25-64-8C-60-73
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a000:9452:bbf9:69ed%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.58(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, July 13, 2012 3:27:57 AM
Lease Expires . . . . . . . . . . : Saturday, July 21, 2012 3:29:40 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.14
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-BD-9C-6A-00-25-64-8C-60-73
DNS Servers . . . . . . . . . . . : 192.168.1.14
192.168.1.10
Primary WINS Server . . . . . . . : 192.168.1.14
NetBIOS over Tcpip. . . . . . . . : Enabled
Jim
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July 16th, 2012 3:44pm
Hi,
Then, please apply the latest update for the NIC driver. You may
also temporarily disable TCP Offloading, RSS and TCP Chimney, to see if the issue still persists.
Information about the TCP Chimney Offload, Receive Side Scaling, and Network Direct Memory Access features in Windows Server 2008
http://support.microsoft.com/kb/951037
Best Regards,
Aiden
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Aiden Cao
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July 19th, 2012 10:32pm
Hi,
How are things going? I just want to check the status of the issue. If you have any update or concern, please feel free to let us know.
Best Regards,
Aiden
TechNet Subscriber Support
If you are
TechNet Subscription user and have any feedback on our support quality, please
send your feedback here.Aiden Cao
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July 25th, 2012 4:00am