Apparently, we can't do multi-tenancy with SCSM 2012 R2 (see link below).  We'd like setup SCSM for one of our business units, but we don't want any of their stuff mingling with our IT stuff.  It looks like we'll have to create a new Management Group.  Is it possible to create a new Management Group on the same server as our current IT Management Group, or do we need a new server ?

https://social.technet.microsoft.com/Forums/systemcenter/en-US/0891a803-c5f6-4e21-9958-ea4adc2381c6/scsm-2012-multitenant-architecture

Also, to save some work, is there a way to export settings (eg. for the connectors) from our current IT Management Group to the new Management Group ?

Thanks

Hi,

as per Microsoft Definition "The Service Manager management server and its associated Service Manager database make up a Service Manager management group." This means, that if you need additional Service Manager Management Groups, you have to install additional servers.
I find it very handy, that you can leverage a single data warehouse Management Group and centralize your reporting if you register your many Service Manager management groups with a single data warehouse management group:

"In your enterprise, you might create multiple Service Manager management groups. You can centralize reporting for multiple Service Manager management groups by registering multiple Service Manager management groups with a single data warehouse management group."

Source:
Planning for System Center 2012 - Service Manager Deployment
https://technet.microsoft.com/en-us/library/hh519640.aspx

About exporting your settings...They should be stored in management packs, which you can import in the new management group. About the connectors - you have to recreate them in the new environment and this shouldn't be a big administrative effort. It will take probably not more than 30 Minutes to recreate all possible connectors.

I hope I could help you further.

Best Regards,

Stoyan

Although multi-tenancy isn't officially supported, its definitely doable. To be clear, is the data you want to separate internal or for clients? Are the other business units accessing via portal or via console?

Yes, this is data that we want to separate internally.  The other business units will have to access via the SCSM console - the Portal features are too limited.

Thanks