Hi,

Just installed the AWS MP (2.5.1) on SCOM 2012R2. All credentials have been double checked, but in the Event Log error 4502 is showing up:

A module of type "Amazon.AmazonWebServices.Modules.DiscoveryModules.CustomCloudWatchMetricDiscovery" reported an exception Amazon.SCOM.SDK.Exceptions.AwsManagementPackException: Could not describe regions for default region system name = us-east-1 ---> Amazon.Runtime.AmazonServiceException: A WebException with status SendFailure was thrown. --->....................................

Now the problem might be that I am in Sydney, Australia and not in us-east-1 as mentioned in the text above.

Has anyone had this problem and got a fix for it?

Thx,

John Bradshaw

Hi,

Please refer to the links below:

Regions and Availability Zones

http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/using-regions-availability-zones.html

AWS Management Pack for Microsoft System Center

http://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/AWSManagementPack.html

Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Turns out that the AWS MP doesn't seem to work outside the US. We tested this by running up a new domain inside the US and installing SCOM and Voila! all our AWS instances were populated.

But back in Oz, the Scom console was blank for AWS.

We have raised a ticket with AWS for a fix.

Thx,

JB

• Marked as answer by bradje 8 hours 56 minutes ago

Turns out that the AWS MP doesn't seem to work outside the US. We tested this by running up a new domain inside the US and installing SCOM and Voila! all our AWS instances were populated.

But back in Oz, the Scom console was blank for AWS.

We have raised a ticket with AWS for a fix.

Thx,

JB

• Marked as answer by bradje Thursday, August 06, 2015 10:16 PM