I am having trouble accessing Microsoft update. It says the website has encountered a problem and cannot display the page I am trying to view. Any help would be appreciated. Thanks, Ginny:)The error # is 0x80248015

Hi Ginny,Most common reason for this problem is computer's date. Is date and year set correctly in your computer. I am sure this will resolve your problem.Regards,TilakIT Consultant

Hello, There might be lot of problems related to this Issue.1)This error occur if your Internet connection or configuration is preventing access to the Windows Update site We will disable the proxy for your computer. 1. Start Internet Explorer 2. On the Tools menu, click Internet Options 3. Click the Connections tab. 4. Click LAN Settings 5. Clear the Use a proxy server for your LAN check box. 6. Click OK. 7. Close Internet Explorer. 2) This error may also occur if one or more of the following services are disabled or not running. We will therefore RESET Background Intelligent Transfer Service and the Automatic Updates service. 1. Click Start --> select Run. In the Run box, type services.msc Click OK 2. Find the Background Intelligent Transfer Service. Right-click on it and select Properties 3. Click on Stop and then again click on Start. In the Startup Type list, make sure that "Automatic" is selected. Click OK 4. Similarly find Automatic Updates service. Right-click on it and select Properties 5. Click on Stop and then again click on Start. In the Startup Type list, make sure that "Automatic" is selected. Click OK 6. Close the Services window 3)This issue also occur due security settings in Internet Explorer. We will change the security settings applied to your system. This can be done by the performing the following steps. Add Windows Update to the Trusted Sites Zone: -------------------------------------------------- Add Windows Update to the list of Trusted Site Zones. Security settings in Internet Explorer must be set to Medium or lower for ActiveX files to correctly pass to your computer Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected by the lowering of Security settings. Your current security settings for all other Web sites will remain as they are currently configured. 1. From the main toolbar in Internet Explorer, click Tools, and then click Internet Options. 2. Click Security. 3. Click Trusted Sites Zone. 4. Click Sites. 5. Clear the Require server verification (https:) for all sites in this zone check box. 6. Use the Add button next to the Add this Web site to the zone box to add the following sites: http://*.windowsupdate.microsoft.com https://*.windowsupdate.microsoft.com http://download.windowsupdate.com 4)Click Start/Run and enter this: regsvr32 wupdinfo.dll Thanks and Hope it helps Syed Khairuddin

Thanks so much! That's all it was! I'm amazed. Thanks again! Ginny:)

Ginny Ramsdale said: Thanks so much! That's all it was! I'm amazed. Thanks again! Ginny:) Hi Ginny,Was it a time issue or one of suggested by Syed? Please let us know what was the exact issue. Regards, TilakIT Consultant

Thanks so much! That's all it was! I'm amazed. Thanks again! Ginny:)

Ginny Ramsdale said: Thanks so much! That's all it was! I'm amazed. Thanks again! Ginny:) Hi Ginny,Was it a time issue or one of suggested by Syed? Please let us know what was the exact issue. Regards, TilakIT Consultant

i had this issue for a while now and thanks to the post i fixed it. To answer your question Tilak it was the time for me you have to sync the time under internet option under settings. click on time and date in right hand corner choose change date and time choose internet time tab click on change settings and on pull down tab there a few options, the one that worked for me was time.windows.com it didnt work the first time so i did it again and it worked! Now im updating 37 updates!! Who knew it was something so simple, i was online chat with dell for 2 hours and they duidnt know what was wrong =p

i had this issue for a while now and thanks to the post i fixed it. To answer your question Tilak it was the time for me you have to sync the time under internet option under settings. click on time and date in right hand corner choose change date and time choose internet time tab click on change settings and on pull down tab there a few options, the one that worked for me was time.windows.com it didnt work the first time so i did it again and it worked! Now im updating 37 updates!! Who knew it was something so simple, i was online chat with dell for 2 hours and they duidnt know what was wrong =p

I have the same error , and i just open de Internet Explorer and i run the windows update , an the windows update is work perfectly.

I have the same error , and i just open de Internet Explorer and i run the windows update , an the windows update is work perfectly.

Working on a W7/64 machine, I have tried date/time update (was 2 min out of synch, now working), then your steps 1 (not applicable, no proxy), 2 BITS and WindowsUpdate (formerly AU, I'm guessing), 3 (added to Trusted, Medium security), and 4 (not possible: wupdinfo.dll not found in W7/64?). The windowsupdate.log reports error 80248105. HP on-line help came up with nothing beyond this.

Working on a W7/64 machine, I have tried date/time update (was 2 min out of synch, now working), then your steps 1 (not applicable, no proxy), 2 BITS and WindowsUpdate (formerly AU, I'm guessing), 3 (added to Trusted, Medium security), and 4 (not possible: wupdinfo.dll not found in W7/64?). The windowsupdate.log reports error 80248105. HP on-line help came up with nothing beyond this.

Working on a W7/64 machine, I have tried date/time update (was 2 min out of synch, now working), then your steps 1 (not applicable, no proxy), 2 BITS and WindowsUpdate (formerly AU, I'm guessing), 3 (added to Trusted, Medium security), and 4 (not possible: wupdinfo.dll not found in W7/64?). The windowsupdate.log reports error 80248105. HP on-line help came up with nothing beyond this. I have to chime in here because I have a very similar issue. I have also tried the same fixes. The only real difference is that I am using Windows 8... Not sure if that makes a difference or what. I included a screenshot below and I also found a reference to this error report, in case it helps: Report.wer (C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.8.8250.0_...etc [truncated]) Version=1 EventType=WindowsUpdateFailure2 EventTime=129858013509508579 Consent=1 UploadTime=129858013510048611 ReportIdentifier=1c2159aa-c520-11e1-a157-00044b181e2a Response.BucketId=230764b75c3b19067d4c0be85ca6c9c7 Response.BucketTable=5 Response.LegacyBucketId=-1504083889 Response.type=4 Sig[0].Name=ClientVersion Sig[0].Value=7.8.8250.0 Sig[1].Name=Win32HResult Sig[1].Value=80248015 Sig[2].Name=UpdateId Sig[2].Value=00000000-0000-0000-0000-000000000000 Sig[3].Name=Scenario Sig[3].Value=Scan Sig[4].Name=SourceId Sig[4].Value=101 Sig[5].Name=Environment Sig[5].Value=Unmanaged Sig[6].Name=LastError Sig[6].Value=0 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.2.8250.2.0.0.256.74 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Windows Update installation problem ConsentKey=WindowsUpdateFailure2 AppName=Host Process for Windows Services AppPath=C:\Windows\System32\svchost.exe ReportDescription=A Windows update did not install properly. Sending the following information to Microsoft can help improve the software. Screenshot: Uploaded with ImageShack.ushttp://img600.imageshack.us/img600/2808/persistantproblemwin8up.png Any help at all would be appreciated.

Hi, Anyone have any additional info on this issue? I've tried several things without luck. I tried :SFC/scannow and took a look at the CBS.log. Not sure how to make use of it though. I can post it if anyone thinks it is safe to do and may help. I read that Win8 comes pre-indoctrinated with antimalware (and thus does not allow the installation of my go to antivirus, Security Essentials). This problems seems tenacious, and I am starting to wonder if I may be infected with some sort of malware. Any help at all would be very appreciated. Thank you very much in advance! ((Below is a snippet of the tail end of the CBS.log; Most of the latest entries to the CBS.log look like this:)) 2012-07-05 12:29:10, Info CBS Session: 30235364_1942282813 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942282814 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942382808 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Read out cached applicability from TiLight for package: Package_for_KB2689861_beta~31bf3856ad364e35~amd64~~6.2.1.0, ApplicableState: 112, CurrentState:112 2012-07-05 12:29:10, Info CBS Session: 30235364_1942382809 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942382810 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942382811 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942382812 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942382813 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942482804 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942482805 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Read out cached applicability from TiLight for package: Package_for_KB2686837_beta~31bf3856ad364e35~amd64~~6.2.1.0, ApplicableState: 112, CurrentState:112 2012-07-05 12:29:10, Info CBS Session: 30235364_1942582804 initialized by client WindowsUpdateAgent. 2012-07-05 12:29:10, Info CBS Session: 30235364_1942582805 initialized by client WindowsUpdateAgent.

I guess no one knows... Ok, well I suppose I'll just switch back to 7 or something. Thanks anyway.

I would have ask here. http://social.technet.microsoft.com/Forums/en-US/category/w8itpro Thanks

Reset the Windows Update components - http://support.microsoft.com/default.aspx/kb/971058?p=1 - run the FixIt to reset the Windows update components. More details here: http://answers.microsoft.com/en-us/protect/forum/mse-protect_updating/mse-update-error-code-0x80248015/d93ac9e7-2854-450d-82f0-26abd65c1340 Julthep