Hi. There's a pop up that says the following: COM 1 Not installed COM 2 Not installed Infrared Port (IR) Not installed USB is available USB is available And a pop-up screen goes up that says: The serial/infrared port cannot be opened. To avoid seeing this error message again, disconnect the serial/infrared port from Microsoft Active Sync. If you disconnect the port, you will not be able to connect using a serial cable or infrared port. Disconnect the serial/infrared port from Active Sync? Yes No Does anyone have an idea about this? Thanks in advance.

Hello, this doesn't sound like a General Windows server question. So please use the Forum belonging to your OS instead this one. http://answers.microsoft.com/en-us/default.aspx Also see: http://social.answers.microsoft.com/Forums/en-us/windowsmobileactivesync/threadsBest regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Find a similar thread: http://social.answers.microsoft.com/Forums/en-US/windowsmobile/thread/d2e4374e-c8fd-4042-892f-7ee06eefbacf If issue still exists, as Meinolf mentioned, you can post new thread on that forum.Shaon Shan |TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tngfb@microsoft.com