I am having trouble on Windows Server 2003 Standard Edition SP2 All MSI Files are failing with a Fatal Error Installation Ended prematurely because of an error. This is happening with different MSI files. I have ran the MSI to output to text and this is the output, would someone be able to Help? === Logging started: 07/08/2009 10:28:32 === Action 10:28:32: INSTALL. Action start 10:28:32: INSTALL. Action 10:28:32: LaunchConditions. Evaluating launch conditions Action start 10:28:32: LaunchConditions. Action ended 10:28:32: LaunchConditions. Return value 1. Action 10:28:32: Setup_Dialog. Action start 10:28:32: Setup_Dialog. Info 2898. MSSansSerif8, MS Sans Serif, 1 Info 2898. Arial10, Arial, 1 Info 2898. Arial14, Arial, 1 Action 10:28:32: Setup_Dialog. Dialog created Action ended 10:28:32: Setup_Dialog. Return value 1. Action 10:28:32: FindRelatedProducts. Searching for related applications Action start 10:28:32: FindRelatedProducts. Action ended 10:28:32: FindRelatedProducts. Return value 0. Action 10:28:32: ValidateProductID. Action start 10:28:32: ValidateProductID. Action ended 10:28:32: ValidateProductID. Return value 1. Action 10:28:32: CostInitialize. Computing space requirements Action start 10:28:32: CostInitialize. Action ended 10:28:32: CostInitialize. Return value 1. Action 10:28:32: FileCost. Computing space requirements Action start 10:28:32: FileCost. Action ended 10:28:32: FileCost. Return value 1. Action 10:28:32: CostFinalize. Computing space requirements Action start 10:28:32: CostFinalize. Action ended 10:28:32: CostFinalize. Return value 1. Action 10:28:32: Verify_Remove_All. Action start 10:28:32: Verify_Remove_All. Action 10:28:32: Verify_Remove_All. Dialog created Action ended 10:28:34: Verify_Remove_All. Return value 1. Action 10:28:34: Progress_Dialog. Action start 10:28:34: Progress_Dialog. Info 2898. Arial8, Arial, 1 Action 10:28:34: Progress_Dialog. Dialog created Action ended 10:28:34: Progress_Dialog. Return value 1. Action 10:28:34: ExecuteAction. Action start 10:28:34: ExecuteAction. Action ended 10:28:34: ExecuteAction. Return value 3. Action 10:28:34: Fatal_Error. Action start 10:28:34: Fatal_Error. Action 10:28:34: Fatal_Error. Dialog created Action ended 10:28:36: Fatal_Error. Return value 2. Action ended 10:28:36: INSTALL. Return value 3. Property(C): Manufacturer = Microsoft Corporation Property(C): ProductCode = {121634B0-2F4B-11D3-ADA3-00C04F52DD52} Property(C): ProductName = Windows Installer Clean Up Property(C): ProductVersion = 3.00.00.0000 Property(C): InstallMode = Typical Property(C): ErrorDialog = ErrorDialog Property(C): Accept = No Property(C): ProductID = none Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@ Property(C): InstallChoice = AR Property(C): DiskPrompt = Please insert the disk labeled "[ProductName]" Property(C): ApplicationUsers = AllUsers Property(C): UpgradeCode = {121634B1-2F4A-11D3-ADA3-00C04F52DD52} Property(C): _WiseDialogFontDefault = {&MSSansSerif8} Property(C): _WiseDialogSuffix = Setup Property(C): ProductLanguage = 1033 Property(C): INSTALLLEVEL = 3 Property(C): WiseInstallText = uninstalled Property(C): SecureCustomProperties = INSTALLDIR;UPG_WICU Property(C): DefaultUIFont = Arial10 Property(C): _WiseDialogTitleFontDefault = {&Arial8} Property(C): ShortcutPath = [#msicuu.exe] Property(C): PRIMARYFOLDER = INSTALLDIR Property(C): INSTALLDIR = C:\Program Files\Windows Installer Clean Up\ Property(C): TARGETDIR = D:\ Property(C): USERNAME = Property(C): COMPANYNAME = Property(C): Installed = 2006/09/01 05:01:10 Property(C): VersionNT = 502 Property(C): Date = 07/08/2009 Property(C): WindowsFolder = C:\WINDOWS\ Property(C): WICU3 = C:\Program Files\MSECACHE\WICU3\ Property(C): ProgramFilesFolder = C:\Program Files\ Property(C): CommonFilesFolder = C:\Program Files\Common Files\ Property(C): StartMenuFolder = C:\Documents and Settings\TE-OPE01\Start Menu\ Property(C): ProfilesFolder = C:\WINDOWS\ Property(C): FavoritesFolder = C:\Documents and Settings\TE-OPE01\Favorites\ Property(C): System16Folder = C:\WINDOWS\system\ Property(C): SystemFolder = C:\WINDOWS\system32\ Property(C): RecentFolder = C:\Documents and Settings\TE-OPE01\Recent\ Property(C): PrintHoodFolder = C:\Documents and Settings\TE-OPE01\PrintHood\ Property(C): NetHoodFolder = C:\Documents and Settings\TE-OPE01\NetHood\ Property(C): AppDataFolder = C:\Documents and Settings\TE-OPE01\Application Data\ Property(C): FontsFolder = C:\WINDOWS\Fonts\ Property(C): StartupFolder = C:\Documents and Settings\TE-OPE01\Start Menu\Programs\Startup\ Property(C): ProgramMenuFolder = C:\Documents and Settings\TE-OPE01\Start Menu\Programs\ Property(C): TempFolder = C:\DOCUME~1\TE-\LOCALS~1\Temp\3\ Property(C): TemplateFolder = C:\Documents and Settings\TE-OPE01\Templates\ Property(C): PersonalFolder = C:\Documents and Settings\TE-OPE01\My Documents\ Property(C): DesktopFolder = C:\Documents and Settings\TE-OPE01\Desktop\ Property(C): SendToFolder = C:\Documents and Settings\TE-OPE01\SendTo\ Property(C): MSECACHE = C:\Program Files\MSECACHE\ Property(C): Unicode = C:\Program Files\MSECACHE\WICU3\Unicode\ Property(C): Ansi = C:\Program Files\MSECACHE\WICU3\Ansi\ Property(C): AdminUser = 1 Property(C): UNICODE = C:\Program Files\Windows Installer Clean Up\ Property(C): ANSI = C:\Program Files\Windows Installer Clean Up\ Property(C): ARPNOMODIFY = 1 Property(C): PackageCode = {999BF813-45E5-11D3-ADB1-00C04F52DD52} Property(C): ProductState = 5 Property(C): ProductToBeRegistered = 1 Property(C): CURRENTDIRECTORY = D:\msicuu2 Property(C): CLIENTUILEVEL = 0 Property(C): CLIENTPROCESSID = 3200 Property(C): PRODUCTLANGUAGE = 1033 Property(C): VersionDatabase = 100 Property(C): VersionMsi = 3.01 Property(C): WindowsBuild = 3790 Property(C): ServicePackLevel = 2 Property(C): ServicePackLevelMinor = 0 Property(C): MsiNTProductType = 3 Property(C): WindowsVolume = C:\ Property(C): RemoteAdminTS = 1 Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\ Property(C): LocalAppDataFolder = C:\Documents and Settings\TE-OPE01\Local Settings\Application Data\ Property(C): MyPicturesFolder = C:\Documents and Settings\TE-OPE01\My Documents\My Pictures\ Property(C): AdminToolsFolder = C:\Documents and Settings\TE-OPE01\Start Menu\Programs\Administrative Tools\ Property(C): GPTSupport = 1 Property(C): OLEAdvtSupport = 1 Property(C): ShellAdvtSupport = 1 Property(C): Intel = 15 Property(C): PhysicalMemory = 4095 Property(C): VirtualMemory = 7997 Property(C): LogonUser = Property(C): UserSID = S-1-5-21-3511438417-981203256-1718503822-1017 Property(C): UserLanguageID = 2057 Property(C): ComputerName = TE-OPE01 Property(C): SystemLanguageID = 2057 Property(C): ScreenX = 1280 Property(C): ScreenY = 800 Property(C): CaptionHeight = 19 Property(C): BorderTop = 1 Property(C): BorderSide = 1 Property(C): TextHeight = 16 Property(C): ColorBits = 8 Property(C): TTCSupport = 1 Property(C): Time = 10:28:36 Property(C): MsiNetAssemblySupport = 2.0.50727.42 Property(C): MsiWin32AssemblySupport = 5.2.3790.3959 Property(C): RedirectedDllSupport = 2 Property(C): Privileged = 1 Property(C): DATABASE = C:\WINDOWS\Installer\103d0e.msi Property(C): OriginalDatabase = D:\sicuu2\msicuu.msi Property(C): VersionHandler = 3.01 Property(C): UILevel = 5 Property(C): ACTION = INSTALL Property(C): EXECUTEACTION = INSTALL Property(C): ROOTDRIVE = D:\ Property(C): CostingComplete = 1 Property(C): OutOfDiskSpace = 0 Property(C): OutOfNoRbDiskSpace = 0 Property(C): PrimaryVolumeSpaceAvailable = 35062409 Property(C): PrimaryVolumeSpaceRequired = -1187 Property(C): PrimaryVolumeSpaceRemaining = 35063596 Property(C): PrimaryVolumePath = C: === Logging stopped: 07/08/2009 10:28:36 === MSI (c) (80:80) [10:28:36:062]: Product: Windows Installer Clean Up -- Configuration failed.

Hi James, Thanks for posting here. According to your description, you may try the troubleshooting steps described in KB article 555175. How to resolve common "Windows Installer" Problems? http://support.microsoft.com/kb/555175 Wilson Jia - MSFT

Hi Wilson, Many Thanks for your reply. I have tried all the steps outlined in this KB Article, but the problem is still outstanding. Many Thanks James

Thanks for the reply. To narrow down the root cause, please try the following steps: 1. follow the KB to test this issue: http://support.microsoft.com/default.aspx?scid=kb;EN-US;319624 2. Delete all the files under "C:\Documents and Settings\%username%\Local Settings\Temp\" and try the installation again. 3. Logon as a built-in administrator account to install MSI package. If the issue persists, please collect the following information: 1. Enable verbose Windows Installer log; How to enable Windows Installer logging http://support.microsoft.com/default.aspx?kbid=223300 2. Use Process Monitor to monitor the process while installing the package a) Download Process Monitor. To do this, visit the following Microsoft Web site: http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx b) Click Download Process Monitor and then click Save. c) Save the file in a folder of your choice. d) Right-click the file that you downloaded, and then click Extract to. e) Specify where you want to extract the file, and then click Extract. f) Double Click the Procmon.exe to start Process Monitor. g) Click the Tool bar's Capture to stop Capturing. h) Click Edit -> Clear Display to clear the Capture existing records. i) Exist unnecessary programs and applications. Click the Tool bar's Capture to start Capturing. j) Reproduce the issue. k) On the File menu, click Save to save the Process Monitor log file. l) Under Events to save, click to select the All events check box. m) Under Format, click to select the Native Process Monitor Format (PML) check box. n) In the Path box, specify a location on the local hard disk where you want to save the file. 3. Use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the Windows Installer and Process monitor Logging files and then give us the download address. Wilson Jia - MSFT