Hi Folks, I am currently testing MBAM 1.0 and we have an issue with the German Keyboard. In the BIOS the keyboard layout is set to German. If the user uses any German keyboard character, the password is then not recognized during the next boot up. ie, if the password is qwertz (German) then when the user enters the password at TPM password entry, he has to enter qwerty (US). It's worse if the user uses any special characters. Is there a configuration or a workaround for this? Any info would be greatly appreciated. Thanks!

Hi, > I am currently testing MBAM 1.0 and we have an issue with the German Keyboard. > In the BIOS the keyboard layout is set to German. Whats the keyboard layout in OS? En-US or German keyboard layout? If you use different keyboard layout in Bios and in OS, you may face this kind of issue. I think this issue also happens if you use France keyboard layout. You may contact computer manufacturer for EN version Bios. For more information please refer to following MS articles: Windows BitLocker Drive Encryption Frequently Asked Questions http://technet.microsoft.com/en-us/library/cc766200(v=WS.10).aspx Hope this helps! TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here. Lawrence TechNet Community Support

Hi, > I am currently testing MBAM 1.0 and we have an issue with the German Keyboard. > In the BIOS the keyboard layout is set to German. Whats the keyboard layout in OS? En-US or German keyboard layout? If you use different keyboard layout in Bios and in OS, you may face this kind of issue. I think this issue also happens if you use France keyboard layout. You may contact computer manufacturer for EN version Bios. For more information please refer to following MS articles: Windows BitLocker Drive Encryption Frequently Asked Questions http://technet.microsoft.com/en-us/library/cc766200(v=WS.10).aspx Hope this helps! TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here. Lawrence TechNet Community Support

Hi, I would like to confirm what is the current situation? Have you resolved the problem? If there is anything that we can do for you, please do not hesitate to let us know, and we will be happy to help.Lawrence TechNet Community Support

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as 'Answered' as the previous steps should be helpful for many similar scenarios. If the issue still persists and you want to return to this question, please reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. In addition, we'd love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks!Lawrence TechNet Community Support