When I attempt to install KB981506 on my Windows Server R2, IIS7.0 machine the installer program displays a message, "This update does not apply to your system". I'm not sure what's going on here. I sure I'm request the version for "Windows 7/WindowsServer 2008 R2". When I check the roster of files at http://support.microsoft.com/kb/981506/en-us I find that files on my system are older than those listed. Thanks, --Mark

Hi, Did you try to download the hotfix again ? looklike there are three Type of files over at the site. Did you get the x64 Version ?Hope you find the info useful

I'm pretty sure I got the right one for i86. KB Article Number(s): 981506 Language: All (Global) Platform: i386 Location: (http://hotfixv4.microsoft.com/Windows%207/WindowsServer%202008%20R2/sp1/Fix309342/7600/free/409206_intl_i386_zip.exe) --Mark

Hi, For Server 2008 R2 you need to apply the x64 Version. http://hotfixv4.microsoft.com/Windows%207/WindowsServer%202008%20R2/sp1/Fix309342/7600/free/409208_intl_x64_zip.exe You can try the above if it can apply to the Server 2008 R2.Hope you find the info useful

Are you sure? This is an old box with a Xeon processor. The Computer Properties page indicated a 32 bit operating system. The Microsoft KB download page has a selector option that chose this version for me. --Mark

If it is a 32 bit OS, then the i386 version is the one that should be used as the 64 bit version will not be compatible. In the c:\Windows\windowsupdate.log file, there should be additional information about why it did not install. Can you post from the first instance of the string "981506" to the end of the log file for further troubleshooting? -- Mike Burr

Mike, I see the following in the log after running the install. 2010-08-03 20:56:08:363 844 173c Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0700) =========== 2010-08-03 20:56:08:363 844 173c Misc = Process: C:\Windows\system32\wusa.exe 2010-08-03 20:56:08:363 844 173c Misc = Module: C:\Windows\system32\wuapi.dll 2010-08-03 20:56:08:361 844 173c COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService ----------- 2010-08-03 20:56:08:363 844 173c COMAPI - ServiceName = Windows Update Standalone Installer 2010-08-03 20:56:08:363 844 173c COMAPI - ScanFileLocation = C:\79b1d7f06b048c55660f\wsusscan.cab 2010-08-03 20:56:08:376 1016 1fe4 Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\7d9918ff-357f-4127-8b48-5c7d40667307\Source.cab: 2010-08-03 20:56:08:388 1016 1fe4 Misc Microsoft signed: Yes 2010-08-03 20:56:09:364 1016 1fe4 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2010-08-03 20:56:09:365 844 173c COMAPI - Added scan package service, ServiceID = {7D9918FF-357F-4127-8B48-5C7D40667307} Third party service 2010-08-03 20:56:09:367 844 173c COMAPI ------------- 2010-08-03 20:56:09:367 844 173c COMAPI -- START -- COMAPI: Search [ClientId = wusa] 2010-08-03 20:56:09:367 844 173c COMAPI --------- 2010-08-03 20:56:09:412 844 173c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa] 2010-08-03 20:56:09:412 1016 195c Agent ************* 2010-08-03 20:56:09:412 1016 195c Agent ** START ** Agent: Finding updates [CallerId = wusa] 2010-08-03 20:56:09:412 1016 195c Agent ********* 2010-08-03 20:56:09:412 1016 195c Agent * Online = Yes; Ignore download priority = No 2010-08-03 20:56:09:412 1016 195c Agent * Criteria = "IsInstalled=0" 2010-08-03 20:56:09:412 1016 195c Agent * ServiceID = {7D9918FF-357F-4127-8B48-5C7D40667307} Third party service 2010-08-03 20:56:09:413 1016 195c Agent * Search Scope = {Machine} 2010-08-03 20:56:09:696 1016 195c PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2010-08-03 20:56:09:696 1016 195c PT + Offline serviceId = {7D9918FF-357F-4127-8B48-5C7D40667307} 2010-08-03 20:56:09:696 1016 195c PT WARNING: Cached cookie has expired or new PID is available 2010-08-03 20:56:29:433 1016 195c PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2010-08-03 20:56:29:433 1016 195c PT + Offline serviceId = {7D9918FF-357F-4127-8B48-5C7D40667307} 2010-08-03 20:56:30:148 1016 195c Agent * Found 0 updates and 56 categories in search; evaluated appl. rules of 134 out of 294 deployed entities 2010-08-03 20:56:30:246 1016 195c Agent ********* 2010-08-03 20:56:30:246 1016 195c Agent ** END ** Agent: Finding updates [CallerId = wusa] 2010-08-03 20:56:30:246 1016 195c Agent ************* 2010-08-03 20:56:30:249 844 1a50 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa] 2010-08-03 20:56:30:250 844 1a50 COMAPI - Updates found = 0 2010-08-03 20:56:30:250 844 1a50 COMAPI --------- 2010-08-03 20:56:30:250 844 1a50 COMAPI -- END -- COMAPI: Search [ClientId = wusa] 2010-08-03 20:56:30:250 844 1a50 COMAPI ------------- 2010-08-03 20:56:37:779 844 173c COMAPI ----------- COMAPI: IUpdateServiceManager::RemoveService ----------- 2010-08-03 20:56:37:779 844 173c COMAPI - ServiceId = {7d9918ff-357f-4127-8b48-5c7d40667307} 2010-08-03 20:56:42:314 844 173c COMAPI IUpdateService removing volatile scan package service, serviceID = {7D9918FF-357F-4127-8B48-5C7D40667307} 2010-08-03 20:56:42:318 1016 aa8 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014 2010-08-03 20:56:42:318 844 173c COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014

Are you sure? This is an old box with a Xeon processor. The Computer Properties page indicated a 32 bit operating system. The Microsoft KB download page has a selector option that chose this version for me. --Mark Hello, if you talk about Windows server 2008 R2, this is only available as 64bit version, NOT as 32bit.Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Hi, Just have a try to see if the 64bit hotfix can be installed. As Meinolf mentioned, Windows Server 2008 R2 only have 64bit but not 32bit.Shaon Shan| TechNet Subscriber Support in forum| If you have any feedback on our support, please contact tngfb@microsoft.com

OK, I get it now. Windows Server 2008 SP2 and Windows Server 2008 R2 are not the same. Sadly, I can't find a fix for this issue that KB981506 solves for my SP2 install. --Mark

OK, I get it now. Windows Server 2008 SP2 and Windows Server 2008 R2 are not the same. Sadly, I can't find a fix for this issue that KB981506 solves for my SP2 install. --Mark Hello, correct, R2 is a new realease with additional features and SP2 is just a bundle of all released patches/hotfixes.Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

I am encountering the same issue as above ('This update does not apply to your system""). Running 2008 R2 Service Pack 1 64 bit edition. Running the x64 version of the hotfix. The windowupdate.log shows these messages. I didn't see any resolution to this issue. Can someone provide guidance and/or suggestions for next steps ? Seems this hitfix is a resolution to the CTL issue i'm encountering, if i could only get it to install. thanks. 2011-06-28 14:36:13:351 828 288 AU AU setting next sqm report timeout to 2011-06-29 20:36:13 2011-06-28 15:25:59:579 2540 b7c Misc =========== Logging initialized (build: 7.5.7601.17514, tz: -0600) =========== 2011-06-28 15:25:59:579 2540 b7c Misc = Process: C:\Windows\system32\wusa.exe 2011-06-28 15:25:59:579 2540 b7c Misc = Module: C:\Windows\system32\wuapi.dll 2011-06-28 15:25:59:579 2540 b7c COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService ----------- 2011-06-28 15:25:59:579 2540 b7c COMAPI - ServiceName = Windows Update Standalone Installer 2011-06-28 15:25:59:579 2540 b7c COMAPI - ScanFileLocation = C:\28b3ff21ca822b293a\wsusscan.cab 2011-06-28 15:25:59:579 828 9c0 Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\7841ad77-e5f6-4e5c-84a0-79245e69376b\Source.cab: 2011-06-28 15:25:59:595 828 9c0 Misc Microsoft signed: Yes 2011-06-28 15:25:59:704 828 9c0 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2011-06-28 15:25:59:704 2540 b7c COMAPI - Added scan package service, ServiceID = {7841AD77-E5F6-4E5C-84A0-79245E69376B} Third party service 2011-06-28 15:25:59:704 2540 b7c COMAPI ------------- 2011-06-28 15:25:59:704 2540 b7c COMAPI -- START -- COMAPI: Search [ClientId = wusa] 2011-06-28 15:25:59:704 2540 b7c COMAPI --------- 2011-06-28 15:25:59:704 2540 b7c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa] 2011-06-28 15:25:59:704 828 854 Agent ************* 2011-06-28 15:25:59:704 828 854 Agent ** START ** Agent: Finding updates [CallerId = wusa] 2011-06-28 15:25:59:704 828 854 Agent ********* 2011-06-28 15:25:59:704 828 854 Agent * Online = Yes; Ignore download priority = No 2011-06-28 15:25:59:704 828 854 Agent * Criteria = "DeploymentAction='Installation'" 2011-06-28 15:25:59:704 828 854 Agent * ServiceID = {7841AD77-E5F6-4E5C-84A0-79245E69376B} Third party service 2011-06-28 15:25:59:704 828 854 Agent * Search Scope = {Machine} 2011-06-28 15:25:59:876 828 854 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2011-06-28 15:25:59:876 828 854 PT + Offline serviceId = {7841AD77-E5F6-4E5C-84A0-79245E69376B} 2011-06-28 15:25:59:876 828 854 PT WARNING: Cached cookie has expired or new PID is available 2011-06-28 15:26:02:315 828 854 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2011-06-28 15:26:02:315 828 854 PT + Offline serviceId = {7841AD77-E5F6-4E5C-84A0-79245E69376B} 2011-06-28 15:26:02:377 828 854 Agent * Found 0 updates and 52 categories in search; evaluated appl. rules of 115 out of 238 deployed entities 2011-06-28 15:26:02:377 828 854 Agent ********* 2011-06-28 15:26:02:377 828 854 Agent ** END ** Agent: Finding updates [CallerId = wusa] 2011-06-28 15:26:02:377 828 854 Agent ************* 2011-06-28 15:26:02:377 2540 fac COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa] 2011-06-28 15:26:02:393 2540 fac COMAPI - Updates found = 0 2011-06-28 15:26:02:393 2540 fac COMAPI --------- 2011-06-28 15:26:02:393 2540 fac COMAPI -- END -- COMAPI: Search [ClientId = wusa] 2011-06-28 15:26:02:393 2540 fac COMAPI ------------- 2011-06-28 15:26:11:444 2540 b7c COMAPI ----------- COMAPI: IUpdateServiceManager::RemoveService ----------- 2011-06-28 15:26:11:444 2540 b7c COMAPI - ServiceId = {7841ad77-e5f6-4e5c-84a0-79245e69376b} 2011-06-28 15:26:11:476 2540 b7c COMAPI IUpdateService removing volatile scan package service, serviceID = {7841AD77-E5F6-4E5C-84A0-79245E69376B} 2011-06-28 15:26:11:476 828 280 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014 2011-06-28 15:26:11:476 2540 b7c COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014 erl