I am trying to install KB2667402 via Windows Update and it always fails with a 8024200D error. I've tried several things, all unsuccesful: Downloading the MSU file and executing (failed)Disabling RDP temporarily (didn't change a thing)Update readiness tool (it finished saying no errors)rebooting in safe mode (an error said that "This service cannot be started in safe mode")there is no antivirus installed so that can't be the problem Sadly, I NEED this urgently because RDP just fails without it. Almost every time a user tries to connect, we get this error logged in Event Viewer: "The Remote Desktop Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service." (EventID 7031). Windows SP1 is already installed. This is the only "important update" pending, being Silverlight the only "optional" update pending. No update is in the "hidden" list of Windows update. The user does not use WSUS. I really don't know what else to try. Any help will be greatly appreciated.

I'd also try a clean boot. Clean boot ================= 1) Click the Start Button type "msconfig" (without quotation marks) in the Run box, and then press Enter. Note: If prompted, please click Continue on the User Account Control (UAC) window. 2) Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3) Click the "Startup" tab, click "Disable All" and click "OK". Then, shutdown/restart the computer and try again. Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows] Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

I'd ask them here on that one. http://answers.microsoft.com/en-us/windows/forum/windows_7 Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows] Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Ensure you download the correct security update here: http://www.microsoft.com/en-us/download/details.aspx?id=29169 Reset the Windows Update components: http://support.microsoft.com/kb/971058 Clean boot the machine, turn off the other applications and services, then reinstall the KB2667402 to check if it works. Regards, MiyaMiya Yao TechNet Community Support

Had same problem. The update already exists in the list of installed updates. Removed the update and installed it again Thank you... This worked for me as well.

Thanks a lot!!

Bingo! http://www.youtube.com/watch?v=UMRo5XCKddQ Thanks a lot CVRW. Fixed.

Hi I am fine if I uninstall the old KB2667402, reboot the install the http://www.microsoft.com/en-us/download/details.aspx?id=29169 and it breaks again!! Any ideas?

Arrg. So close. I also have this issue and see that update is already installed. Uninstalled it via control panel > Add/Remove but the unistall fails reporting "An error occurred. Not all the updates were successfully uninstalled."

Thanks CVRW. Uninstall and re-install worked fine. TCThomas Clark - MCITP: Windows 7

thanks, this solved also my problem with KB2667402. It looks that Microsoft made a version two of KB2667402 - the downloaded file is Windows6.1-KB2667402-v2-x64.msu So I first uninstalled KB2667402 - reboot - reinstalled the KB2667402.V2 and now successfull ! It seams that MS - in a hurry because of security hole to which the server via RDP were exposed - did bad quality on the KB2667402 and that the error was corrected in the V2. They would have better made a superseeding KB, then we would not have got this problem. Pauli