I am trying to install KB2667402 via Windows Update and it always fails with a 8024200D error. I've tried several things, all unsuccesful:


Downloading the MSU file and executing (failed)Disabling RDP temporarily (didn't change a thing)Update readiness tool (it finished saying no errors)rebooting in safe mode (an error said that "This service cannot be started in safe mode")there is no antivirus installed so that can't be the problem
Sadly, I NEED this urgently because RDP just fails without it. Almost every time a user tries to connect, we get this error logged in Event Viewer:

"The Remote Desktop Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service." (EventID 7031).

Windows SP1 is already installed. This is the only "important update" pending, being Silverlight the only "optional" update pending. No update is in the "hidden" list of Windows update. The user does not use WSUS.

I really don't know what else to try. Any help will be greatly appreciated.

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I'd also try a clean boot.
Clean boot
=================
1) Click the Start Button type "msconfig" (without quotation marks) in the Run box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC) window.
2) Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3) Click the "Startup" tab, click "Disable All" and click "OK".
Then, shutdown/restart the computer and try again.


Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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Same problem here, tried the clean boot as suggested but it didn't work.

Working on a ASUS Notebook N53SV with Windows 7 Home Premium - 64 Bit - SP1
As an OEM version it should be supported by the manufacturer, but the phone operator at the support center told me either to restore the Operating System or to contact the Microsoft Support!

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Same problem here, tried the clean boot as suggested but it didn't work.

Working on a ASUS Notebook N53SV with Windows 7 Home Premium - 64 Bit - SP1
As an OEM version it should be supported by the manufacturer, but the phone operator at the support center told me either to restore the Operating System or to contact the Microsoft Support!

Need to support users over the internet? click here try our remote control online beta

I'd ask them here on that one.

http://answers.microsoft.com/en-us/windows/forum/windows_7



Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

There is an amazing pack of free network admin tools. click here to download it

Ensure you download the correct security update here:

http://www.microsoft.com/en-us/download/details.aspx?id=29169

Reset the Windows Update components:

http://support.microsoft.com/kb/971058

Clean boot the machine, turn off the other applications and services, then reinstall the KB2667402 to check if it works.
Regards,
MiyaMiya Yao
TechNet Community Support

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Had same problem. The update already exists in the list of installed updates. Removed the update and installed it again

There is an amazing pack of free network admin tools. click here to download it

Had same problem. The update already exists in the list of installed updates. Removed the update and installed it again
Thank you... This worked for me as well.

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Thanks a lot!!

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Bingo!


http://www.youtube.com/watch?v=UMRo5XCKddQ


Thanks a lot CVRW. Fixed.

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same problem with me, and solved after uninstalling old update (KB2667402) and restarting the server and then reinstall this update manually it was successfully installed, the RDP problem resolved.

"windows failed to install the following update with error 0x8024200d"

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Hi
I am fine if I uninstall the old KB2667402, reboot the install the
http://www.microsoft.com/en-us/download/details.aspx?id=29169
and
it breaks again!!
Any ideas?

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