Item has been deleted by the gatherer but still in the search index

Hi - We have a SP2013 SP1 Farm running the August 2014 CU.

We have several duplicate documents in our search index.

In the crawl log we can see this message for documents that have been deleted from document libraries:

ItemID x

Deleted by the gatherer ( This item was deleted because it no longer exists in the repository. )

However the document with this ItemID is still in the index and is returned when users search.

Does anyone have similar issues or know of a fix?

Resetting the Search Index in the past has fixed this issue but only temporarily and we cannot keep resetting the index in an attempt to fix this.

Regards

Francis


August 28th, 2015 3:53am

What is the frequency at which you are running full crawl? Does it still appear in the index after running a full crawl?

Also if there are one or two such cases, you can select 'reindex document library' option in document library -> advanced settings.

Hope this helps.

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August 28th, 2015 5:12am

Hi Mohit - We run a full crawl at 2am every morning and yes after the full crawl the deleted documents still appear.

We have not yet tried the  'reindex document library' option as we wanted to see if there was a fix that would prevent the need for doing anything manual like re-indexing or re-setting the index. We used SharePoint 2010 document libraries the same way and never saw this issue.

Thanks

Francis

August 28th, 2015 8:21am

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