I'm preparing many Win2008R2 servers for a terminal server farm. As usual as soon as the servers are up and running, I run Windows Update on all of them, but they seem to not be updating, cause there stuck on the message - Preparing to install... I've gone thru the logs and I don't seem to find anything related. The servers have no changes made, just install, reboot and join the domain, in a OU with no Policy's applied, reboot and then run WU. This is very annoying and time consuming to even figure out why this is happening. Thanks for any help!!!Team is a group in which members work together intensively to achieve a common goal.

Please run the Checksur utility that corresponds to your version of OS from the below link: http://support.microsoft.com/kb/947821 Then, paste the contsnts of following logs here: %SYSTEMROOT%\Logs\CBS\CheckSUR.log %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log Also run "sfc /scannow" from an elevated prompt and paste the outcome here This will help to understand why this is happening. Thanks!- thestriver

Hi, We will need to make sure that which update is currently in installing. Please test to "Check for updates" and also "View update history" in Windows Update to see if we can find some clues. If we find out the certain update, we can download it from Microsoft website to manually install it so that we can get related errors.Shaon Shan |TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tngfb@microsoft.com

Hi Shaon, Individual updates are installing ok, but a machine just installed has many many updates to perform. No interesting events concering the successfull updates. I just don't understand why the WU does not go beyond "Preparing for updates...". I'm gonna post an answer to mr. thestriver with a portion of the CBS.log. TksTeam is a group in which members work together intensively to achieve a common goal.

Hi thestriver, Its been dificult to come here, but I've managed... Here part of the output from the CBS.log that looked relevant... "2011-01-07 16:41:53, Info CBS Session: 30125705_3386162356 initialized by client RMT. 2011-01-07 16:41:53, Info CBS Session: 30125705_3386162356 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK]" Whilst I got this info, WU was running with the usual "Preparing to install..", and its been like that for about 20mins. I'll post the SFC result in a while. Its at 39%... TksTeam is a group in which members work together intensively to achieve a common goal.

The SFC finished and the output was... "Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations." But the machine is still "Preparing to install...". Its making me go crazy!!!Team is a group in which members work together intensively to achieve a common goal.

I just wanted to re-iterate the point I was making earlier: Please run the Checksur utility that corresponds to your version of OS from the below link: http://support.microsoft.com/kb/947821 Then, paste the contents of following logs here: %SYSTEMROOT%\Logs\CBS\CheckSUR.log %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log - thestriver

That cbs logs bit tells me that reboot was not required for whatever action was performed prior to this. This bit is a result that is not significant or relevant in troubleshooting your issue- thestriver

The CheckSUR.log... "================================= Checking System Update Readiness. Binary Version 6.1.7600.20822 Package Version 10.0 2011-01-04 18:04 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 256 No errors detected"Team is a group in which members work together intensively to achieve a common goal.

The CheckSUR.persist.log... "================================= Checking System Update Readiness. Binary Version 6.1.7600.20822 Package Version 10.0 2011-01-04 18:04 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 256 No errors detected"Team is a group in which members work together intensively to achieve a common goal.

The CBS.log... "2011-01-07 17:39:59, Info CBS NonStart: Success, startup processing not required as expected. 2011-01-07 17:39:59, Info CBS Startup processing thread terminated normally 2011-01-07 17:39:59, Info CSI 00000008 CSI Store 5061072 (0x00000000004d39d0) initialized 2011-01-07 17:39:59, Info CBS Session: 30125713_3889397544 initialized by client WindowsUpdateAgent. 2011-01-07 17:39:59, Info CBS Read out cached package applicability for package: Package_for_KB980195~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112 2011-01-07 17:39:59, Info CBS Session: 30125713_3890334288 initialized by client WindowsUpdateAgent. 2011-01-07 17:39:59, Info CBS Read out cached package applicability for package: Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2, ApplicableState: 112, CurrentState:32 2011-01-07 17:39:59, Info CBS Session: 30125713_3890646536 initialized by client WindowsUpdateAgent. 2011-01-07 17:39:59, Info CBS Read out cached package applicability for package: Package_for_KB2360131~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:0 .... 2011-01-07 17:42:37, Info CBS Session: 30125714_1176674071 initialized by client RMT. 2011-01-07 17:42:37, Info CBS Session: 30125714_1176674071 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK] 2011-01-07 17:44:38, Info CBS Session: 30125714_2384150281 initialized by client RMT. 2011-01-07 17:44:38, Info CBS Session: 30125714_2384150281 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK] 2011-01-07 17:46:38, Info CBS Session: 30125714_3586789096 initialized by client RMT. 2011-01-07 17:46:38, Info CBS Session: 30125714_3586789096 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK]Team is a group in which members work together intensively to achieve a common goal.

Please upload this log on the net "C:\Windows\WindowsUpdate.log" or if it is a small file, paste it here - thestriver

Hi, Try following steps to reset SD folder: 1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window. Net stop WuAuServ 2. Click Start, Run, type: %windir% and press Enter. 3. In the opened folder, rename the folder SoftwareDistribution to Sdold. 4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window. Net start WuAuServ Reboot and check if issue still eixsts. If so, please help collect WindowsUpdate.log as mentioned above. You can ZIP it to reduce the size and upload to SkyDrive (www.skydrive.com) if you accept. Or upload it to our Workspace if you do not willing to share the log with public: https://sftasia.one.microsoft.com/choosetransfer.aspx?key=c7f20df0-0d2a-4cf9-b3f2-ed1e69554c22 Please use the password below when upload file: $DCmj_ZZ-TsRz$MShaon Shan |TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tngfb@microsoft.com

Here goes... Check with this address: http://cid-eb2a74da4ab4c9f7.skydrive.live.com/redir.aspx?resid=EB2A74DA4AB4C9F7!3119&authkey=rk6ygcfjmyo%24 or this one: http://cid-eb2a74da4ab4c9f7.office.live.com/browse.aspx/SUPPORT-HELP Thanks!!!Team is a group in which members work together intensively to achieve a common goal.

I've posted answer to Mr.thestriver's... Please have a look/see. There is something going on, but I can't figure what it is. As to resetting the SD, we have a solution for that provided by a sister company that has MS Premier Support. That solution cleans everything relating to WU. Thanls for any and all help!!!Team is a group in which members work together intensively to achieve a common goal.

From the log file, it provided an error code 0x80200053, which seems occur on downloading part. Generally this error is caused by connection issue, including third party program affect the downloading process such as firewall, antivirus program, webfilter etc. You can try to turn off such programs/functions and test again. Shaon Shan |TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tngfb@microsoft.com