Internet down when user is not connected to another location's mapped drives
Users at site B will complain that the internet is down, even though they use the internet to connect to site A's mail server receive mail. This is not a driver issue or a specific system issue, as it appears on multiple PCs, being both driver and OS independent. When they connect to site A's network drives, then the internet comes back, but if they connect to the same version of the network drives onsite (site B) they cannot get the internet. What do you think the issue could be? Thanks.
April 9th, 2012 12:30pm

How do they connect to network drives? Is there a special VPN connection or something unique connection they establish to access these network drives, then when they close the connection the internet access comes back?Guides and tutorials, visit ITGeared.com.
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April 9th, 2012 12:40pm

Hi, Thanks for your post. As Jorge mentioned, please give us more information about the operation you have done to mapping network drive. Is the site A and site B can directly communicate each other without established VPN? Have you change any settings before connect to the network drive? You Cannot Connect to the Internet After You Connect to a VPN Server http://support.microsoft.com/kb/317025 Best Regards, AidenAiden Cao TechNet Community Support
April 10th, 2012 11:19pm

Hi, Thanks for your post. As Jorge mentioned, please give us more information about the operation you have done to mapping network drive. Is the site A and site B can directly communicate each other without established VPN? Have you change any settings before connect to the network drive? You Cannot Connect to the Internet After You Connect to a VPN Server http://support.microsoft.com/kb/317025 Best Regards, AidenAiden Cao TechNet Community Support
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April 11th, 2012 6:12am

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