Internet connection problem
I'm using Windows Server 2003 SP1, my internet connection is gone after my server run more than 10 hours, and all the network driver connect to server also will gone, but the remote desktop connection from outside is still work. After i restart my server it is back to normal, but after more than 10 hours, the problem occur again. What does it happened?
July 25th, 2009 7:42am
Hello,Does this Windows Server 2003 box belongs to a domain? is there a ISA or some third party firewall in the environment?Please post back the result of running "ipconfig /all" on that server.Thanks and Regards,ScorprioMCTS: Windows Vista | Exchange Server 2007
MCITP: Enterprise Support Technician | Server & Enterprise Admin
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July 25th, 2009 10:57am
Hello,please describe more details about roles/application running on the server. Also an unedited ipconfig /all so we can exclude DNS as a problem,that sounds for me is existing.Best regards
Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
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July 26th, 2009 4:40pm
The ipconfig /all result is as below: C:\>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : delta-gpl Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : HP NC7761 Gigabit Server Adapter Physical Address. . . . . . . . . : 00-11-85-51-50-D3 DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.1.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 202.188.1.5 202.188.0.133 There is no other third party firewall running on it. The server is runnning terminal service to let users remote control from other places.
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July 27th, 2009 3:55am
Hi, Current information is not enough for troubleshooting, please help to collect more for research: 1. When did the issue start to occur? 2. Does this issue occur on any other system on the same LAN or Domain? 3. When the problem occurs, collect MPS Report: 1). Download proper MPS Report tool from the website below. Microsoft Product Support Reports http://www.microsoft.com/downloads/details.aspx?FamilyID=CEBF3C7C-7CA5-408F-88B7-F9C79B7306C0&displaylang=en 2). Double-click to run it, if requirement is not met, please follow the wizard to download and install them. After that, click Next, when the "Select the diagnostics you want to run" page appears, select "General", Internet and Networking, click Next. 3). After collecting all log files, choose "Save the results", choose a folder to save <Computername>MPSReports.cab file. Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and then give us the download address. Thanks.
This posting is provided "AS IS" with no warranties, and confers no rights.
July 27th, 2009 11:22am
Hello,remove the public DNS servers, 202.188.0.133 and 202.188.1.5from the NIC and use only domain internal DNS servers instead. On the domainDNS server configure FORWARDERS under the DNS server properties in the DNS management console and add there the external DNS servers.So the ipconfig should look like:IP Address. . . . . . . . . . . . : 192.168.1.3Subnet Mask . . . . . . . . . . . : 255.255.255.0Default Gateway . . . . . . . . . : 192.168.1.1DNS Servers . . . . . . . . . . . : 192.168.1.x (where x is your domain DNS server ip address)Best regards
Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
Free Windows Admin Tool Kit Click here and download it now
July 27th, 2009 6:18pm


