Installation of Azure Site Recovery Provider causing unexpected server reboot

Hi,

I am having a problem where installation of the Azure Site Recovery Hyper-V Provider causes an unexpected restart of the Hyper-V server. This has happened on multiple servers some of which were freshly built and also on both standalone Hyper-V Hosts and those that are members of a failover cluster.

The server restart is not a blue screen instant thing. You see a message to say the server is restarting but it happens very quickly.

I cannot find any evidence online of this happening to anyone else and am not sure how to troubleshoot it.

After the restart, a second attempt at installation succeeds.

This maybe the wrong forum for this post so please relocate if necessary.

Thanks

PS: Just had another instance of this. A correlating Event Log entry is as follows

Application Log Source: RestartManager Event ID: 10005

Machine Restart Required

System Log Source: User32 Event ID: 1074

The process H:\c7f30cd418c8c31e18608737cbc9462a\Installers\vcredist2012_x64.exe (????????) has initiated the restart of computer ??????? on behalf of user ????????\??????? for the following reason: Application: Installation (Planned)

Reason Code: 0x80040002

Shutdown Type: restart

Also, there appears to be a better Forum section under Microsoft Azure>Microsoft Azure Site Recovery. If anyone can move this thread, please do.

September 7th, 2015 2:05pm

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