Inetinfo.exe error
Please help;Win 2003 server shutting off popping out a message; Inetinfo application error. The instruction at "0x7c82a776" Referenced memory at "0x5c3a4324" the memory could not be read. WIn 2003; 2G RamRunning; SP 2, ASP, PHP, CGIThe codes showing up are different every time it happens.the problem occured before but only once a week,, now it is every 30 min.Any workable solution,, I apprecite very muchPlease help,
December 28th, 2009 10:26am
Hi,
Thanks for the post.
From your description, I understand that the Inetinfo.exe always crashes.
Now please check if the "Event ID 7031" and "Event ID 7034" error events are repeatedly logged in the System log in Windows Server 2003.
If so, please refer to the following KB article to troubleshoot it.
The Inetinfo.exe process repeatedly crashes and restarts, and "Event ID 7031" and "Event ID 7034" error events are repeatedly logged in the System log in Windows Server 2003
http://support.microsoft.com/kb/827214
In this case, you could also check if this issue will occur in Clean Boot Mode.
Clean Boot =============Let's disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:
1. Click "Start", go to "Run", and type "msconfig" (without the quotation marks) in the open box to start the System Configuration Utility. 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK". 4. Click "OK" to restart your computer to Selective Startup environment. 5. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.6. Check whether or not the issue still appears in this environment.
Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We may still manually run these programs later.
Does this issue occur? If not, it could be caused by a third party program.
Please note, we may have to analyze memory dump file to narrow down the cause of this issue, forum is not the best place for analyzing dump. It’s suggested to contact Microsoft Customer Support Services (CSS) so that a dedicated Support Professional can help you on this issue.
To obtain the phone numbers for specific technology request please take a look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
Hope this helps.
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December 29th, 2009 10:34am
Thanks for the post. can you let us know what kind of allpication do you use on the server. Do you have certain things related to smtp service running on the server ?? If no please stop the smtp service from the services and see if it helps.Thankshttp://technetfaqs.wordpress.com
December 29th, 2009 10:39am
Thank you Miles, I appreciate this.I tried all.The problem with Inetinfo.exe it would not show for a day or two and then suddenly would do it every 30 min or less.The problem comes back with different frequency and never know when.also,The dialog box with the inetinfo.exe fault alwys shows up when I do shut the server or reboot for any reason, it ALWAYS comes up..Inetinfo application error. The instruction at "0x00000003" Referenced memory at "0x00000003" the memory could not be read.Click OK to debug or cancel the program.Any idea on this,, please.
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December 30th, 2009 1:34pm
Hi Syed,,Yes, it is WIn 2003 server enterprise;Running; SP 2, ASP, PHP, CGI, MailEnable Server/Standartwith 2G of RAM.
December 30th, 2009 1:46pm


