Helpdesk account
Dear All,I want to create helpesk group that contain more than one helpdesk user that will help me in handling the problems of users as Install software or etc... but on the users machines.The case:I want to make a user to be authorized to manage the other PCs (Install, Unistall or change registry key and so on)with his account where he isn't administrator or in his group, he is a normal user and have more permission on over some machines.can I make it Powre user over some machines.
August 11th, 2009 5:16pm
I don't fully understand the task, but it looks like you can make use of the Restricted Groups policy setting. http://www.windowsecurity.com/articles/Using-Restricted-Groups.html
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August 11th, 2009 6:28pm
Hi, Yes I would suggest you create a group and assign that group as Power user status to the PCs on the Network. That should be the best way to do it.
August 11th, 2009 6:47pm
Hi,I think that is the good way. but How can I create that group in active directory where there is no built in Power user group
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August 12th, 2009 9:22am
Hi,How about doing an "Helpdesk" group in Active Directory and then at local computers add that Helpdesk group into the Power Users group. That way you can easily handle users who have access to manage those PC's.Henry Eklf :: Just one random IT-guy more.
August 12th, 2009 10:35am
Hi,
As Kudrat, you can create some normal AD Users and add them to Power User Group of client computers using Restricted Group.
Thanks.This posting is provided "AS IS" with no warranties, and confers no rights.
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August 12th, 2009 11:46am


