HELP! With 16002 Event ID errors

We have recently added several new Server 2012 r2 servers in our environment and are receiving the same multiple errors for them. The most trouble some is the event ID 16002 error which when it appears in the logs it happens constantly and we lose all network connectivity to the server. Only way to resolve the issue is by rebooting the server

Log Name:      System
Source:        AFD
Date:          6/17/2015 6:48:14 PM
Event ID:      16002
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      server.domain.com
Description:
Closing a UDP socket with local port number 61573 in process 3772 is taking longer than expected. The local port number may not be available until the close operation is completed. This happens typically due to misbehaving network drivers. Ensure latest updates are installed for Windows and any third-party networking software including NIC drivers, firewalls, or other security products.  

Log Name:      System
Source:        AFD
Date:          6/17/2015 6:48:18 PM
Event ID:      16002
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      server.domain.com
Description:
Closing a UDP socket with local port number 55104 in process 3772 is taking longer than expected. The local port number may not be available until the close operation is completed. This happens typically due to misbehaving network drivers. Ensure latest updates are installed for Windows and any third-party networking software including NIC drivers, firewalls, or other security products.  

The other error we are receiving are dcom errors

Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          6/18/2015 8:46:47 AM
Event ID:      10005
Task Category: None
Level:         Error
Keywords:      Classic
User:          Server\username
Computer:      server.domain.com
Description:
DCOM got error "1068" attempting to start the service netprofm with arguments "Unavailable" in order to run the server:
{A47979D2-C419-11D9-A5B4-001185AD2B89}


  • Edited by David_Admin Thursday, June 18, 2015 6:28 PM
June 18th, 2015 6:14pm

We are currently running IIS with IBM Cognos software.

I have a feeling that IIS is causing the problem since it is currently configured to the IBM Cognos application, and we have verified that the IBM app uses UDP

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June 29th, 2015 1:06pm

Hi David,

Is there any updates for your issue?

Have you sloved the problem?

Look forward to your reply.

Best Regards,

Mary Dong

July 5th, 2015 9:10pm

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