After I installed Compatibility pack for Office 2003 to open 2007 format and tried to open DOCX file on our Terminal Server Windows Server 2008 R2 SP1 I received "There was an error opening the file" message from Microsoft Office Word. I had a look in Windows Logs: Log Name: Application Source: Application Error Date: 04.07.2011 15:15:03 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: CONSRV-VM-TM-01.connect44.local Description: Faulting application name: Wordconv.exe, version: 12.0.6500.5000, time stamp: 0x49a6d394 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process id: 0x15fc Faulting application start time: 0x01cc3a4400f632c0 Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\Wordconv.exe Faulting module path: unknown Report Id: 3eaeaa02-a637-11e0-8ea0-005056a80000 Who can advise any resolutions? Maybe you faced with error before. Thanks. Konstantin

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