Hello.

is it possible to send an email to SCOM2012 and generare an event from it?

Regards

Doreen

• Edited by D. Hacker Thursday, June 12, 2014 11:58 AM

Hi,

Is this a possible solution?

How to Raise Alert from Microsoft Outlook in OpsMgr 2007 or a New Outlook Connector to Operations Manager 2007 R2

http://blog.coretech.dk/kra/how-to-raise-alert-from-microsoft-outlook-in-operations-manager-2007/

Hi,

thanks for your post. That is one idea I had on my own: to write the emails in a log and monitor the log. But the email will be send by a system not from Outlook or so - I have to clearify if its poosible to write in a log.

Any other ideas? Can I use SCO2012 for that?

Regards, Doreen

• Edited by D. Hacker Tuesday, June 03, 2014 12:49 PM

Unfortunately the tool can not write a log - only send email. Do anyone know a solution to send amail to scom and generate an event from it?

I'm curious what the requirement is. Why would someone want to "send an email to SCOM", and have SCOM generate an alert? Very curious requirement. It almost sounds like there is another monitoring tool that generates emails and you want to integrate monitoring data from the other tool into SCOM? In that case, I would find another data source (not emails) - otherwise we're just talking about making SCOM an email forwarding system? This wouldn't make sense, because it's not really a useful data source that can feasibly be worked into a monitoring scenario in SCOM.

What is the other tool?

Hello Jonathan,

thanks for your reply. The other tool is Smart Fix - a document management tool and it can only send an email if a warning or critical condition raises. So you are half right - its not a monitoring tool but its a tool which monitors itself (no possibility to install agent) and send a email if something is not ok. SCOM is our base event console so we want to have this events also in SCOM.

So it is not such a curious interface ;) 

Hi Doreen,

Take a look at this: http://www.systemcentercentral.com/faq-can-i-monitor-messages-in-a-mailbox-with-sc-2012-orchestrator/

In this case, I think dktoa's suggestion is going to be your best solution. Of course, you'll need to setup an inbox and outlook for SCOM, and have that running somewhere all the time.

Alexey also provide a good example, but you'll need to have SCORCH for this...

Personally, I think the whole idea of monitoring an inbox and generating an alert is too brittle, but if it's all you got then what you gonna do???

Hello Alexey and Jonathan,

I have SCO also in my environment. I will try your suggestion Alexey and give you feedback.

Thanks and regards.

So, I installed the Exchange User Integration Pack. Which user I have to configure in the Integration Pack configuration (where I set exchange server and these things) - should it be exchange admin user?

Still need support on this....

Can anybody help for configure Exchange Integration Pack?

Still having this task open.

I want to send an email to SCOM (or SCO 2012 SP1) and create an event from it. Is there an interface for receiving emails in SCOM?

Hello,

Did you try to do it with Orchestrator?

I installed the Integration and did the configuration but at the "Get Item" Activity I cannot choose a configuration because its empty.

Hello,

Did you configure the Exchange User IP?

Yes I did

Ok, try to do the same configuration with Exchange Configuration (Item Activity):

Hi Flodu31,

yes now I can select it. Condition for that is the mailbox for SCO - right?

• Edited by D. Hacker 16 hours 15 minutes ago

Yes exactly.

You can mark your post as answered if the problem is solved.

Have a nice day.

Hi Flodu31,

yes now I can select it. Condition for that is the mailbox for SCO - right?

• Edited by D. Hacker Tuesday, March 10, 2015 2:55 PM

I want to enable it now with Exchange 2013. One question is left: How do I specifiy the mailbox where I do "Get Item" or "Monitor Item"? There I can say I want to look at the Inbox but from which mailbox?

Has anyone a running example?

I did a test and got an error message:

When making a request as an account that does not have a mailbox, you must specify the mailbox primary SMTP address for any distinguished folder Ids. Exception: ServiceResponseException Target site: ServiceResponse.InternalThrowIfNecessary Stack trace: at Microsoft.Exchange.WebServices.Data.ServiceResponse.InternalThrowIfNecessary() at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute() at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToFolder(FolderId folderId, PropertySet propertySet) at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToFolder[TFolder](FolderId folderId, PropertySet propertySet) at Microsoft.Exchange.WebServices.Data.Folder.Bind(ExchangeService service, FolderId id) at SystemCenter.IntegrationPack.ExchangeUser.Web.Core.ExchangeGateway.FindFolderByPath(String path) at SystemCenter.IntegrationPack.ExchangeUser.Web.Core.ExchangeGateway.FindFolder(String path) at SystemCenter.IntegrationPack.ExchangeUser.Domain.Core.GetItemHandler.Execute(GetItemCommand command) at SystemCenter.IntegrationPack.ExchangeUser.Domain.ExecuteContext.Execute[TCommand](TCommand command) at SystemCenter.IntegrationPack.ExchangeUser.Activities.GetItemActivity.Execute(ExecuteContext context) at SystemCenter.IntegrationPack.ExchangeUser.Activities.ExchangeActivity`1.Execute(IActivityRequest request, IActivityResponse response)

This is my configuration:

Where can I configure the mailbox?