Frequent Event ID 7036 - The Portable Device Enumerator Service service entered the stopped/running state.
Windows 2008 R2, sole domain controller, latest patches applied
Every 5 minutes the Portable Device Enumerator service is starting. The sequence of events is:
11:52:39 am Event ID: 1502 - "The Group Policy settings for the computer were processed successfully. New settings from 2 Group Policy objects were detected and applied."
11:52:40 Event ID 7036 "The Portable Device Enumerator Service service entered the running state."
11:54:40 Event ID 7036 "The Portable Device Enumerator Service service entered the stopped state."
Typically an external USB hard drive is plugged into the server for backup purposes.
The Group policy for the domain and for the domain controllers are almost completely untouched from default. (have only password policy altered)
What is causing the Portable Device Enumerator service to keep starting and stopping?
January 11th, 2011 7:13pm
Hi,
The Portable Device Enumerator Service enforces group policy for removable mass-storage devices. Enables applications such as Windows Media Player and
the Image Import Wizard to transfer and synchronize content using removable mass-storage devices.
You may check if any group policy is enabled regarding removable mass-storage devices or Windows Media Player is tried to synchronize with removable
mass-storage devices.
In addition, I would like to suggest you test the issue in Clean Boot to check if there is any third party software conflicts.
Test the issue in Clean Boot
=================
1. Click "Start", click "Run", type "msconfig" (without the quotation marks) in the Open box, and then click OK.
2. On the "General" tab, click "Selective Startup", and then clear all of the subsequent check boxes. You will not be able to clear the Use Original
BOOT.INI check box.
3. Click "OK", and then click "Restart" to restart your computer.
4. After Windows starts, determine whether the issue reoccurs.
You may also use Process Monitor to monitor the process trying to call Portable Device Enumerator Service.
Process Monitor v2.93
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
January 12th, 2011 3:21am
hi
You can try disable the service if you do not want your media player to perform actions like
synchronizing or importing images.
January 12th, 2011 3:46am
Thank you both for your replies which set me on the right path to solving it.
I disabled the service as suggested but was still left with the Group Policy leaving an event every 5 minutes. Although the Group Policy on a domain controller does get applied every 5 minutes it does not normally leave an event.
Using RSOP.msc I found errors in
computer configuration\windows settings\security settings\ local policies\ user rights assignment
These errors happened where ever DefaultAppPool and WdiServiceHost was used in the policy. I removed DefaultAppPool and WdiServiceHost and replaced them with "IIS AppPool\DefaultAppPool" and "NT Service\WdiServiceHost"
Its got something to do with a known error in Windows 2008 R2. These sites were helpful:
http://social.technet.microsoft.com/Forums/en-US/winserverDS/thread/7bfe1f02-bb8b-472f-9c27-90d3481f2c53
and
http://learn.iis.net/page.aspx/624/application-pool-identities/
I will let the server run over the weekend and see what happens. I will also enable the service and see if the problem goes away.
thanks for your help to date.X
Free Windows Admin Tool Kit Click here and download it now
January 13th, 2011 9:37pm
Glad to hear that :)
January 13th, 2011 10:13pm