Free Trial - Forgotten Account Name

Hi,

I signed up to Windows Azure for 30 days free trial and i created one simple Virtual Machine. VM is still running... I can access it by the saved RDP connection on my desktop.

The problem is; i had created a new microsoft account just for this purpose. But i've forgot my account name and i cleared all browser cache. So, i can not login to my windows azure management page...

Now the free subscription time is about to end in 2 days.. Since i can not access to the control panel, i can not delete my subscription...

Will i be charged after free subscription ends? Or, will all the services be closed automatically and no charge will be billed? Or, what else i can do??

July 19th, 2013 7:24pm

Have you upgraded your Windows Azure account yet?

If not, your current services will only be within the free usage for the Trial Account.

An example of the upgrade prompt would be,-

Cheers.

Free Windows Admin Tool Kit Click here and download it now
July 19th, 2013 11:35pm

Hi

I suggest you contact to billing support.

Because, in my country if you use credit card, you can have $200's overdraft... 

Please contact support team by creating a support ticket at http://www.windowsazure.com/en-us/support/contact/

 

Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0

July 20th, 2013 1:10am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics