Faliure Configuring Updates. Cant log in for 2-3 hours
I have a hyper-V environment running 20 - 30 virtual machines on each host hyper-V server. All Host servers are running Windows 2008 r2. I am in the process of migrating VMs off each server and running windows updates and moving them back. After successfully upgrading to Sp1, I install further updates then reboot the Server when prompted. The server starts to shut down and I get this message "Failure Configuring updates Reverting Changes Dot Not turn off computer. It then restarts. Then displays the same message and restarts again. The whole process takes 2 3 hours. Also, after this event every time I RDP into the host it hangs on the welcome message for 5 - 10 minutes before I can access the desktop. We are using Data Protection Manager to back up my VMs and I have found the following post with a similar issue: However I do not have a mass of registry entries in the following registry folder, like they seem to have HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\STORAGE\VolumeSnapshot Looking through the event log I have found the following Windows update error code 0x800708 with the following windows updates. Some appear more than once. KB2656373, KB2604115, KB2547666, KB2686831, KB2530548, KB2656356, KB2263829, KB2603229, KB2709981, KB2636573, KB2263829, KB2709981, KB2636573 We had this update failure problems prior to SP1 which was fixed with hotfix KB975354 and seems to have returned after SP1 is installed. I have experienced this with 3 servers so far. These upgrades are part of a larger upgrade of our Datacentre infrastructure which we cannot continue with until this issue is resolved. Regards Jason
June 29th, 2012 3:18pm

Hi, Generally, we can perform the following troubleshooting suggestions to troubleshoot the Windows Update issue: Suggestion 1: Temporarily disable firewall and antivirus program to test the issue. Suggestion 2: Disable Windows Update service, rename the folder %windir%\SoftwareDistribution and restart the Windows Update service. Suggestion 3: Reset Windows Update components to check the result. For the detailed steps, please refer to the following Microsoft KB article: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Suggestion 4: Run the System Update Readiness tool (Checksur.exe) to scan and repair the system files. If some files cannot be repaired automatically, you may replace them manually. For more information, please refer to the following Microsoft KB and TechNet articles: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821 Advanced guidelines for diagnosing and fixing servicing corruption http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx Suggestion 5: Run SFC /Scannow to scan and repair the system files. If some corrupted files cannot be repaired, you may manually replace them. For more information, please read the following Microsoft KB article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Suggestion 6: Perform an In-Place upgrade to repair the whole system. Regards, Arthur Li TechNet Community Support
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July 2nd, 2012 4:28am

Hi, Generally, we can perform the following troubleshooting suggestions to troubleshoot the Windows Update issue: Suggestion 1: Temporarily disable firewall and antivirus program to test the issue. Suggestion 2: Disable Windows Update service, rename the folder %windir%\SoftwareDistribution and restart the Windows Update service. Suggestion 3: Reset Windows Update components to check the result. For the detailed steps, please refer to the following Microsoft KB article: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Suggestion 4: Run the System Update Readiness tool (Checksur.exe) to scan and repair the system files. If some files cannot be repaired automatically, you may replace them manually. For more information, please refer to the following Microsoft KB and TechNet articles: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821 Advanced guidelines for diagnosing and fixing servicing corruption http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx Suggestion 5: Run SFC /Scannow to scan and repair the system files. If some corrupted files cannot be repaired, you may manually replace them. For more information, please read the following Microsoft KB article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Suggestion 6: Perform an In-Place upgrade to repair the whole system. Regards, Arthur Li TechNet Community Support
July 2nd, 2012 4:31am

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