Failed to get Wu Exemption info from NLM

What does the following warning mean? Seems to occur throughout my windowsupdate.log on WS2012 client

WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037

October 16th, 2012 9:23am

Hi,

Did you install KB2734608 on your WSUS?

Also If you have this Windows Server 2012 client that synchronized with WSUS 3SP2 before you applied KB2734608. It's known issue:http://blogs.technet.com/b/sus/archive/2012/09/05/additional-note-on-kb-2734608-regarding-wsu-windows-8-and-windows-server-2012.aspx

Regards,

Clarence

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October 17th, 2012 6:26am

Hi,

I would like to confirm what is the current situation? If there is anything that I can do for you, please do not hesitate to let me know, and I will be happy to help.

Regards,

Clarence

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October 22nd, 2012 5:34am

Yes, got it fixed, thanks.

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October 31st, 2012 12:28pm

Same problem with WSUS on Windows 2012 Servers, but the fix is not for this OS Version :-(
May 21st, 2013 11:26am

Try "wsusutil reset" command or manually reconfigure wsus. This solution help me.

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June 27th, 2013 9:15am

Hi, we are having the same error on W2K12R2 servers connecting to WSUS running on W2K12R2 (KB2734608 not applicable)

any

May 5th, 2014 1:09pm

Hey there,

I am encountering a similar issue. The WSUS 4.0 server is running on W2K12 and the server on which the update fails is also a W2K12. KB2734608 is not applicable on the WSUS server.

The issue describes as follows: 45 important updates are shown on the client. When I click "Install updates" it starts with "preparing to install" and after like 2 seconds gets back to the page where I can click on "Install updates".
What I did so far: resetting the connection to the WSUS server didn't help, nor did:
Net stop wuauserv
rd /s %windir%\softwaredistribution\
Net start wuauserv"

Actually, I am pretty clueless what to do as I cannot install the updates. :/

Windows Update log throws this:

2014-06-20    15:09:54:419     916    1290    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-06-20    15:09:54:419     916    1290    AU    Triggering Offline detection (non-interactive)
2014-06-20    15:09:55:589     916    176c    AU    WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C
2014-06-20    15:09:55:589     916    176c    AU    WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C

Thanks in advance,

Azreth

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June 20th, 2014 1:23pm

Hey there,

I am encountering a similar issue. The WSUS 4.0 server is running on W2K12 and the server on which the update fails is also a W2K12. KB2734608 is not applicable on the WSUS server.

The Role of NLM: http://msdn.microsoft.com/en-us/library/windows/desktop/aa965314(v=vs.85).aspx

I strongly believe that this Warning: about NLM, is actually perfectly normal and expected in almost all modern WUAgent situations, and not at all relevant to your problems with error = 0x8024000C

error = 0x8024000C, means "no operation was required"
So, check for other problems.
Best to open your own, new thread for that..

June 21st, 2014 8:07am

In my case it happens only on servers which are managed not by WSUS, but with something else (SCCM, SCVMM). All other computers/server update status on WSUS.
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November 12th, 2014 8:27am

@Martin - Did you manage to rectify? If so how?

Only my 2012 servers managed by SCCM are not updating. All other OS's are fine.

Bizarre.

April 17th, 2015 2:03am

@Martin - Did you manage to rectify? If so how?

Only my 2012 servers managed by SCCM are not updating. All other OS's are fine.

Bizarre.


yes we did. For us it turned out to be a Antivirus Definition file in the Baselines was older and there was a more current file available. We had to go into the Baselines of our WSUS Server and remove all the older definition file updates and just made sure the 1 most current was there.  Then re-scan for Compliance in SCVMM.  
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July 30th, 2015 9:03pm

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