Exchange Connector in Never Run Status in Service Manager 2012 SP1

Hi i have install System center 2012 service manager sp1 on windows server 2008 R2 

The problem which I am facing is to create a email exchange connector.

In exchange connector it showing the status Never Run

I am using Exchange 2010 SP2

May 13th, 2013 8:46am

Can you please check the event viewer for any errors related to Exchange connector ? "Operations Manager"

also which version of Exchange connector you are using ?

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May 13th, 2013 9:49am

The Exchange Connector documentation assumes the account associated with the connector is the default workflow account.  We were using a different account and getting the "Never Run" status you are.

Our solution was to add the Exchange Connector account into the Workflow role.  Deleting then connector and recreating it resolved the problem.  We also enabled the documented registry keys to get more detailed event log information.

May 29th, 2013 7:04pm

I know this is an old thread but I was curious as to if you got this issue corrected.  I am having the same issue with Service Manager 2012 R2 and the Exchange 3.0 connector. 
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January 9th, 2014 4:53am

Hi Usama Arif

can you delete Exchange connector and Management Pack and  download Exchange Connector 3.0 and re configure

i write a turkish e-book maybe you can understand by photos

and also when you create exchange connector, create by exchange connector user. and select this user for sync.

January 9th, 2014 6:38pm

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