Issue: New Incident not created when email sent to Exchange Connector Account
Following the guidance in the Exchange Connector 3.1 guide I have turned on Logging Verbose, but it shows everything is perfect.
Steps Taken:
Sent Email from normal User, logged on to a system using he Exchange Connector Account and the email comes in and then is immediately moved to the deleted Items folder. It never appears as a New Incident in Service Manager.
Any ideas?