Exchange2010 loss of communication with Domain Controller
I have a interesting yet very annoying problem. The server setup: Server 1: Win2k3 - As domain controller with global catalog Server 2: VMWare ESX with a Win2k8 R2 VM that has only Exchange 2010 installed on it. Also a Win2k3 VM that has other misc software. Both physical servers tied to same switch. There are other servers but this is all that is needed to be relevant to the problem. The issue: At random it seems the exchange 2010 and domain controller can not ping each other. Yet at the same time of this they can ping the Win2k3 VM and the internet servers. The event seems to last about 10 minutes each time and seems to occur anywhere from two hours to 12 hours apart. First go around, I checked ARP, both servers dropped off in each others arp entries. I made them static assignments, problem persists. Granted this might be a byproduct of what ever is causing the issue as I might have checked arp after the 5 minute timeout. Second go around, I checked ARP on the switch about two minutes after it started, ARP for both servers exists in its tables. Third go around, before it occurred I threw all security out the window, firewalls are off on both servers, event still occurs. Forth go around, I did a packet capture of the ending of the event and did not observe anything out of normal network traffic. I am now out of ideas as to what this could be, looking for help/ideas.
May 19th, 2011 4:36pm

Hi Customer, Thank you for your post. To address your problem, please provide us the version of VM Ware ESX that you used to build your VM first. We also suggest that you might post your issue on the VM Ware forum. Meanwhile, I'd like to confirm that if there is any third-party anti-virus or firewall installed on your DC or Exchange 2010 VM such as Symantec Endpoint Protection, McAfee, etc. To narrow down your issue, please uninstall any third-party firewall on your DC or Exchange 2010 VM. Please also try to reset Internet Protocol on your server (Pleae backup your system first): How to reset Internet Protocol (TCP/IP): http://support.microsoft.com/kb/299357 If your problem still exists, please provide us the packet capture of your network traffic with Network Monitor: How to capture network traffic with Network Monitor: http://support.microsoft.com/kb/148942 Best Regards, James Zou
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May 23rd, 2011 5:00am

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