I am a Microsoft Silver partner. I am trying to activate my Azure Internal Use Rights (IUR). I am getting an error during the activation process. The error message is:

"MS-AZR-0025P IS NOT AVAILABLE"

I have taken screen shots of each step in the IUR activation process using Problem Steps Recorder.  I can send them to you upon request.

I have opened support cases with Microsoft Partner Support and Microsoft Azure Billing Support.  They suggested that I post my question here for a resolution.

Hi,

The Billing team should have assisted you with this issue since it requires access to your Account details.
However try the following steps if you havent tried these yet.

1) Open the Following link in an InPrivate Window (Internet Explorer press Ctrl+Shif+P) and check if you are still getting error.
  https://account.windowsazure.com/signup?offer=MS-AZR-0025P
  If that does not work, Try this.
  http://azure.microsoft.com/en-us/offers/ms-azr-0027p/

2) Try using a different WLID (LiveID/Microsoft Account) to activate the offer if you already have a MPN offer on the same WLID.

3) The error may also be gerenated if the Silver Pack benefits is not being entitled to you. Call the Number 1-800-765-7768 to make sure that you are entitled to receive the silver pack benefits. you can alternatively to the website below to attempt to purchase again.
  https://mspartner.microsoft.com/en/us/pages/solutions/premium/windows-azure-cloud-partner-benefits.aspx

 
Let us know if this helps.

Regards,
Nithin Rathnakar

• Proposed as answer by Nithin.RathnakarMicrosoft contingent staff, Moderator 2 hours 49 minutes ago

Hi,

The Billing team should have assisted you with this issue since it requires access to your Account details.
However try the following steps if you havent tried these yet.

1) Open the Following link in an InPrivate Window (Internet Explorer press Ctrl+Shif+P) and check if you are still getting error.
  https://account.windowsazure.com/signup?offer=MS-AZR-0025P
  If that does not work, Try this.
  http://azure.microsoft.com/en-us/offers/ms-azr-0027p/

2) Try using a different WLID (LiveID/Microsoft Account) to activate the offer if you already have a MPN offer on the same WLID.

3) The error may also be gerenated if the Silver Pack benefits is not being entitled to you. Call the Number 1-800-765-7768 to make sure that you are entitled to receive the silver pack benefits. you can alternatively to the website below to attempt to purchase again.
  https://mspartner.microsoft.com/en/us/pages/solutions/premium/windows-azure-cloud-partner-benefits.aspx

 
Let us know if this helps.

Regards,
Nithin Rathnakar

• Proposed as answer by Nithin.RathnakarMicrosoft contingent staff, Moderator Sunday, March 15, 2015 4:25 AM
• Marked as answer by HarrisTX 18 hours 19 minutes ago

Hi,

The Billing team should have assisted you with this issue since it requires access to your Account details.
However try the following steps if you havent tried these yet.

1) Open the Following link in an InPrivate Window (Internet Explorer press Ctrl+Shif+P) and check if you are still getting error.
  https://account.windowsazure.com/signup?offer=MS-AZR-0025P
  If that does not work, Try this.
  http://azure.microsoft.com/en-us/offers/ms-azr-0027p/

2) Try using a different WLID (LiveID/Microsoft Account) to activate the offer if you already have a MPN offer on the same WLID.

3) The error may also be gerenated if the Silver Pack benefits is not being entitled to you. Call the Number 1-800-765-7768 to make sure that you are entitled to receive the silver pack benefits. you can alternatively to the website below to attempt to purchase again.
  https://mspartner.microsoft.com/en/us/pages/solutions/premium/windows-azure-cloud-partner-benefits.aspx

 
Let us know if this helps.

Regards,
Nithin Rathnakar

• Proposed as answer by Nithin.RathnakarMicrosoft contingent staff, Moderator Sunday, March 15, 2015 4:25 AM
• Marked as answer by HarrisTX Sunday, March 15, 2015 12:56 PM

Hello Nithin,

When I log into the console, I do see there is an MPN offer linked to this account.  I do not have any other MPN offer that I am aware of.  So it would seem that my MPN benefit has been activated already.  I am not sure how this has happened.

Thank you for your assistance.  It appears that my issue has been resolved.

Harris