Error Event ID 1000

Hello,

We've been receiving the following error message in event viewer and not sure how to troubleshoot:

Faulting application name: w3wp.exe, version: 8.0.9200.16384, time stamp: 0x50108835
Faulting module name: KERNELBASE.dll, version: 6.2.9200.17366, time stamp: 0x554d4531
Exception code: 0xe0434352
Fault offset: 0x000000000004aea8
Faulting process id: 0x744
Faulting application start time: 0x01d0eec35a9cdf4d
Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: b8d7bb0f-5b0e-11e5-9429-000c297bde5f
Faulting package full name:
Faulting package-relative application ID:

The error appears to be pointing to an application pool process.

Windows 2012 Server

Thanks.


  • Edited by AFrausto 11 hours 56 minutes ago
September 14th, 2015 3:06pm

Hello,

which roles/applications does the server run?

Are all available updates installed on the machine?

Have you seen the suggestion how to find it in http://stackoverflow.com/questions/23292547/kernelbase-dll-exception-0xe0434352-offset-0x000000000000a49d

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September 14th, 2015 3:24pm

Hello,

Thanks for your help & suggestions with this.

The server runs a database (SQL 2012) and web server (IIS7/.NET 4.5) application

The server does require a reboot to install the latest Windows Updates. Do you believe the windows updates may be the cause? 

Thanks


  • Edited by AFrausto 10 hours 1 minutes ago
September 14th, 2015 5:01pm