Error 80780119 with 2012 backup

When I run a manual, one-time backup, I get the error "backup failed to complete. There is not enough disk space to create the volume shadow copy on the storage location."

I disabled the windows recovery environment with the command "reagentc /disable" and the backup completed with no errors.


Here's the event log errors:

The Volume Shadow Copy service entered the stopped state.

Event Data:
0000   56 00 53 00 53 00 2F 00 31 00 00 00                V.S.S./.1...    

The backup operation that started at '2015-02-16T16:29:31.351000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '0x80780119'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

Fault bucket , type 0
Event Name: Windows Server Backup Error
Response: Not available
Cab Id: 0

Problem signature:
P1: 3
P2: 1
P3: 0x80780119
P4: 0x8004231f
P5: 0x80780064
P6: 0x8078001d
P7: 0x80780064
P8: 0x00000000
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_3_af3d4a58cfc3bfa1288745f3c82bcb984879665_00000000_101b0a53

Analysis symbol: 
Rechecking for solution: 0
Report Id: 01256aad-b5f9-11e4-80db-2c44fd1f0c03
Report Status: 4100
Hashed bucket: 

The Optimize drives service entered the stopped state.

Event Data:
0000   64 00 65 00 66 00 72 00 61 00 67 00 73 00 76 00    d.e.f.r.a.g.s.v.
0010   63 00 2F 00 31 00 00 00                            c./.1...        

The Volume Shadow Copy service entered the running state.

Event Data:
0000   56 00 53 00 53 00 2F 00 34 00 00 00                V.S.S./.4...    

Here's my vssadmin list shadowstorage and list writers output:

C:\Windows\System32>vssadmin list shadowstorage
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.

Shadow Copy Storage association
   For volume: (C:)\\?\Volume{9b5b4fdc-0af8-4cb9-80dc-8839156a6270}\
   Shadow Copy Storage volume: (C:)\\?\Volume{9b5b4fdc-0af8-4cb9-80dc-8839156a6270}\
   Used Shadow Copy Storage space: 181 MB (0%)
   Allocated Shadow Copy Storage space: 2.94 GB (0%)
   Maximum Shadow Copy Storage space: 196 GB (21%)

Shadow Copy Storage association
   For volume: (\\?\Volume{3eb0b0a3-c938-40fa-9ec4-204942fb55b5}\)\\?\Volume{3eb0b0a3-c938-40fa-9ec4-204942fb55b5}\
   Shadow Copy Storage volume: (\\?\Volume{3eb0b0a3-c938-40fa-9ec4-204942fb55b5}\)\\?\Volume{3eb0b0a3-c938-40fa-9ec4-204
942fb55b5}\
   Used Shadow Copy Storage space: 0 bytes (0%)
   Allocated Shadow Copy Storage space: 0 bytes (0%)
   Maximum Shadow Copy Storage space: UNBOUNDED (922224811%)

Shadow Copy Storage association
   For volume: (\\?\Volume{ac9e278b-ccf2-4290-862c-5ee0c2cb55e7}\)\\?\Volume{ac9e278b-ccf2-4290-862c-5ee0c2cb55e7}\
   Shadow Copy Storage volume: (\\?\Volume{ac9e278b-ccf2-4290-862c-5ee0c2cb55e7}\)\\?\Volume{ac9e278b-ccf2-4290-862c-5ee
0c2cb55e7}\
   Used Shadow Copy Storage space: 0 bytes (0%)
   Allocated Shadow Copy Storage space: 0 bytes (0%)
   Maximum Shadow Copy Storage space: 32.0 MB (10%)


C:\Windows\System32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {f16092a9-683e-460c-bfe5-c24a1ba856b6}
   State: [7] Failed
   Last error: Timed out

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {8e45f3a6-967f-4d9b-bc35-826ef4b18063}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {f62ce351-8d85-4b8b-92c5-49ed5c817cdf}
   State: [1] Stable
   Last error: No error

Writer name: 'WIDWriter'
   Writer Id: {8d5194e1-e455-434a-b2e5-51296cce67df}
   Writer Instance Id: {ee74ec3c-cbfc-4545-bedd-ac9d9db49567}
   State: [7] Failed
   Last error: Timed out

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {5ef36536-bb91-4bde-83a9-d20f7dd858b6}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {06e646ff-264a-42d6-894a-7ea410178ec0}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {70c0a82c-88fe-459f-a968-6945b57fb6c8}
   State: [7] Failed
   Last error: Timed out

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {53072905-c02b-4fbd-a031-a47a2a318b0c}
   State: [7] Failed
   Last error: Timed out

Writer name: 'NPS VSS Writer'
   Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Instance Id: {9e358f0b-52d8-406c-88b4-4f776fa73b39}
   State: [7] Failed
   Last error: Timed out

Writer name: 'TS Gateway Writer'
   Writer Id: {368753ec-572e-4fc7-b4b9-ccd9bdc624cb}
   Writer Instance Id: {a6f1a350-f8fc-4b03-a16e-bb873137ab80}
   State: [7] Failed
   Last error: Timed out

Writer name: 'TermServLicensing'
   Writer Id: {5382579c-98df-47a7-ac6c-98a6d7106e09}
   Writer Instance Id: {a44f0fcc-1e12-48d4-aaa5-a1e355751594}
   State: [7] Failed
   Last error: Timed out

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {eb903ace-3c31-425c-8b60-59987a8c9d61}
   State: [7] Failed
   Last error: Timed out



February 16th, 2015 11:37am

Here's a fix and I discovered.

  • Open Computer.
  • Right click the C drive (the active drive that contains the Windows system folder)
  • Click the Shadow Copies tab
  • Select the EFI volume and click settings
  • Change the Maximum Size limit to be two or three times the size that is listed.
  • If the Maximum Size is unlimited, try setting it to different values.
  • Repeat steps 3 and 4 for the Recovery Partition.

If you still have trouble, do these:

  • Open Computer.
  • Right click the C drive (the active drive which contains the Windows system folder) and select Properties
  • Click the Shadow Copies tab
  • Select the EFI volume and click settings
  • Change the Storage Area from itself to the C drive or another partition (preferably on the same disk or array)
  • Repeat for the Recovery Partition

The other fix that I found on other threads is to disable the windows recovery environment during a backup with these commands (run in a batch file via the scheduler for automation):

  • Disable WinRE (Open elevated command prompt and Run: reagentc /disable)
  • Take system image backup
  • Enable WinRE (Open elevated command prompt and Run: reagentc /enable)


Apparently there is an errant windows update that just recently came out, since many people are having this issue.
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February 16th, 2015 2:41pm

Hi,

Thank you for sharing the result with us. If there is anyone else have the same issue, please post as a reply and I can help report it.

In the meantime I'll mark the reply as answer. Thanks again!

February 17th, 2015 2:59am

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