Hi everybody,

I am an IT tech in a company and we use Service Manager Console 2012 (version: 7.5.2905.0).

Sometimes, we have some tickets who arrived in duplicates ones and we cannot reassign or modify these ones.

When we are trying, we encounter the error : "The user domain\user doesn't have the sufficiant rights to perform this operation" ..

What is not logical is that we (team of 6 people) can sometimes modify these bugs tickets and sometimes no, it's completely random and because of that hard to diag.

Someone already saw the same behaviour before ?

Thanks to all !

Sebastien

• Moved by Torsten [MVP]MVP 15 hours 21 minutes ago moved to SvcMgr

This is the Configuration Manager forum - I think you may want to ask your question in the Service Manager forum.

http://social.technet.microsoft.com/Forums/systemcenter/en-US/home?category=servicemanager