I have a virtual machine development lab that I don't use often. The lab has a few computers set up on an Windows Domain. I also have a WSUS server VM that is not part of the domain. Non-domain development machines that I use regularly are able to connect to the WSUS server and update just fine. The last time I used the domain VMs - including a domain controller and a Windows 8 VM - the domain VMs were able to update from the WSUS server. That was about a year ago.
When I needed to fire up the lab domain this week, the domain computers are unable to update from the WSUS. All of the non-domain computers update just fine. The domain computers can ping the WSUS server and can browse to it in Network. I have to provide credentials to access shares on the WSUS from the domain computers but, once I have provided credentials, I can access the data on the WSUS shares so I know it's not a network connectivity problem.
The WSUS and the domain controller are both Server 2012. The development machine is W8.
Oh, and both of the domain computers were able to update successfully from Microsoft and still failed to update from WSUS after fully updating online.
Here's the log from the W8 computer:
2015-04-22 08:38:19:702 824 748 AU Triggering AU detection through DetectNow API 2015-04-22 08:38:19:702 824 748 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list 2015-04-22 08:38:19:702 824 748 AU Triggering Online detection (interactive) 2015-04-22 08:38:22:717 824 994 AU ############# 2015-04-22 08:38:22:717 824 994 AU ## START ## AU: Search for updates 2015-04-22 08:38:22:717 824 994 AU ######### 2015-04-22 08:38:22:717 824 994 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list 2015-04-22 08:38:22:717 824 994 AU <<## SUBMITTED ## AU: Search for updates [CallId = {56ED198C-D0C9-4ACF-81DE-9AC48F494FA6} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2015-04-22 08:38:22:717 824 a1c Agent ************* 2015-04-22 08:38:22:717 824 a1c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp] 2015-04-22 08:38:22:717 824 a1c Agent ********* 2015-04-22 08:38:22:717 824 a1c Agent * Online = Yes; Ignore download priority = No 2015-04-22 08:38:22:717 824 a1c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2015-04-22 08:38:22:717 824 a1c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2015-04-22 08:38:22:717 824 a1c Agent * Search Scope = {Machine & All Users} 2015-04-22 08:38:22:717 824 a1c Agent * Caller SID for Applicability: S-1-5-21-1737100290-3118147081-2218990707-1106 2015-04-22 08:38:22:732 824 a1c EP Got WSUS Client/Server URL: "http://dpwsus03/ClientWebService/client.asmx" 2015-04-22 08:38:22:732 824 a1c Setup Checking for agent SelfUpdate 2015-04-22 08:38:22:732 824 a1c Setup Client version: Core: 7.8.9200.17185 Aux: 7.8.9200.17185 2015-04-22 08:38:22:732 824 a1c EP Got WSUS SelfUpdate URL: "http://dpwsus03/selfupdate" 2015-04-22 08:38:23:060 824 a1c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2015-04-22 08:38:23:060 824 a1c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2015-04-22 08:38:23:060 824 a1c Misc WARNING: DownloadFileInternal failed for http://dpwsus03/selfupdate/wuident.cab: error 0x80190194 2015-04-22 08:38:23:060 824 a1c Setup FATAL: DownloadCab failed, err = 0x80190194 2015-04-22 08:38:23:077 824 a1c Setup WARNING: SelfUpdate check failed to download package information, err = 0x80244019 2015-04-22 08:38:23:077 824 a1c Setup FATAL: SelfUpdate check failed, err = 0x80244019 2015-04-22 08:38:23:077 824 a1c Agent * WARNING: Skipping scan, self-update check returned 0x80244019 2015-04-22 08:38:23:077 824 a1c Agent * WARNING: Exit code = 0x80244019 2015-04-22 08:38:23:077 824 a1c Agent ********* 2015-04-22 08:38:23:077 824 a1c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp] 2015-04-22 08:38:23:077 824 a1c Agent ************* 2015-04-22 08:38:23:077 824 a1c Agent WARNING: WU client failed Searching for update with error 0x80244019 2015-04-22 08:38:23:077 824 b6c AU >>## RESUMED ## AU: Search for updates [CallId = {56ED198C-D0C9-4ACF-81DE-9AC48F494FA6} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2015-04-22 08:38:23:077 824 b6c AU # WARNING: Search callback failed, result = 0x80244019 2015-04-22 08:38:23:077 824 b6c AU ######### 2015-04-22 08:38:23:077 824 b6c AU ## END ## AU: Search for updates [CallId = {56ED198C-D0C9-4ACF-81DE-9AC48F494FA6} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2015-04-22 08:38:23:077 824 b6c AU ############# 2015-04-22 08:38:23:077 824 b6c AU All AU searches complete. 2015-04-22 08:38:23:077 824 b6c AU # WARNING: Failed to find updates with error code 80244019 2015-04-22 08:38:23:077 824 b6c AU AU setting next detection timeout to 2015-04-22 18:38:23
and the log from the domain controller:
2015-04-22 08:26:43:328 904 314 AU Triggering AU detection through DetectNow API 2015-04-22 08:26:43:328 904 314 AU Triggering Online detection (interactive) 2015-04-22 08:26:46:344 904 ea8 AU ############# 2015-04-22 08:26:46:344 904 ea8 AU ## START ## AU: Search for updates 2015-04-22 08:26:46:344 904 ea8 AU ######### 2015-04-22 08:26:46:390 904 ea8 Report *********** Report: Initializing static reporting data *********** 2015-04-22 08:26:46:390 904 ea8 Report * OS Version = 6.2.9200.0.0.131344 2015-04-22 08:26:46:390 904 ea8 Report * OS Product Type = 0x00000007 2015-04-22 08:26:46:406 904 ea8 Report * Computer Brand = innotek GmbH 2015-04-22 08:26:46:406 904 ea8 Report * Computer Model = VirtualBox 2015-04-22 08:26:46:406 904 ea8 Report * Platform Role = 2 2015-04-22 08:26:46:406 904 ea8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0 2015-04-22 08:26:46:406 904 ea8 Report * Bios Revision = VirtualBox 2015-04-22 08:26:46:406 904 ea8 Report * Bios Name = Default System BIOS 2015-04-22 08:26:46:406 904 ea8 Report * Bios Release Date = 2006-12-01T00:00:00 2015-04-22 08:26:46:406 904 ea8 Report * Bios Sku Number unavailable. 2015-04-22 08:26:46:406 904 ea8 Report * Bios Vendor = innotek GmbH 2015-04-22 08:26:46:406 904 ea8 Report * Bios Family = Virtual Machine 2015-04-22 08:26:46:406 904 ea8 Report * Bios Major Release unavailable. 2015-04-22 08:26:46:406 904 ea8 Report * Bios Minor Release unavailable. 2015-04-22 08:26:46:406 904 ea8 Report * Locale ID = 1033 2015-04-22 08:26:46:406 904 ea8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {6355F640-4B28-4E46-8DF7-29BED49A7806} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2015-04-22 08:26:46:422 904 3c4 Agent ************* 2015-04-22 08:26:46:422 904 3c4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp] 2015-04-22 08:26:46:422 904 3c4 Agent ********* 2015-04-22 08:26:46:422 904 3c4 Agent * Online = Yes; Ignore download priority = No 2015-04-22 08:26:46:422 904 3c4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2015-04-22 08:26:46:422 904 3c4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2015-04-22 08:26:46:422 904 3c4 Agent * Search Scope = {Machine & All Users} 2015-04-22 08:26:46:422 904 3c4 Agent * Caller SID for Applicability: S-1-5-21-1737100290-3118147081-2218990707-500 2015-04-22 08:26:46:485 904 3c4 EP Got WSUS Client/Server URL: "http://dpwsus03/ClientWebService/client.asmx" 2015-04-22 08:26:46:656 904 3c4 Setup Checking for agent SelfUpdate 2015-04-22 08:26:46:656 904 3c4 Setup Client version: Core: 7.8.9200.17185 Aux: 7.8.9200.17185 2015-04-22 08:26:46:656 904 3c4 EP Got WSUS SelfUpdate URL: "http://dpwsus03/selfupdate" 2015-04-22 08:26:46:890 904 3c4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2015-04-22 08:26:46:890 904 3c4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2015-04-22 08:26:46:890 904 3c4 Misc WARNING: DownloadFileInternal failed for http://dpwsus03/selfupdate/wuident.cab: error 0x80190194 2015-04-22 08:26:46:890 904 3c4 Setup FATAL: DownloadCab failed, err = 0x80190194 2015-04-22 08:26:46:906 904 3c4 Setup WARNING: SelfUpdate check failed to download package information, err = 0x80244019 2015-04-22 08:26:46:906 904 3c4 Setup FATAL: SelfUpdate check failed, err = 0x80244019 2015-04-22 08:26:46:906 904 3c4 Agent * WARNING: Skipping scan, self-update check returned 0x80244019 2015-04-22 08:26:46:968 904 3c4 Agent * WARNING: Exit code = 0x80244019 2015-04-22 08:26:46:968 904 3c4 Agent ********* 2015-04-22 08:26:46:968 904 3c4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp] 2015-04-22 08:26:46:968 904 3c4 Agent ************* 2015-04-22 08:26:46:968 904 3c4 Agent WARNING: WU client failed Searching for update with error 0x80244019 2015-04-22 08:26:46:968 904 940 AU >>## RESUMED ## AU: Search for updates [CallId = {6355F640-4B28-4E46-8DF7-29BED49A7806} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2015-04-22 08:26:46:968 904 940 AU # WARNING: Search callback failed, result = 0x80244019 2015-04-22 08:26:46:968 904 940 AU ######### 2015-04-22 08:26:46:968 904 940 AU ## END ## AU: Search for updates [CallId = {6355F640-4B28-4E46-8DF7-29BED49A7806} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2015-04-22 08:26:46:968 904 940 AU ############# 2015-04-22 08:26:46:968 904 940 AU All AU searches complete. 2015-04-22 08:26:46:968 904 940 AU # WARNING: Failed to find updates with error code 80244019 2015-04-22 08:26:46:999 904 940 AU AU setting next detection timeout to 2015-04-22 18:26:46 2015-04-22 08:26:51:938 904 ef0 Report REPORT EVENT: {99740F65-FCD5-47A5-A656-0DA742A77B51} 2015-04-22 08:26:46:906-0500 1 148 [AGENT_DETECTION_FAILED] 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80244019. 2015-04-22 08:26:51:938 904 ef0 Report WARNING: Failed to get ProtocolVersion: 8024043d 2015-04-22 08:26:52:109 904 ef0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2015-04-22 08:26:52:109 904 ef0 Report WER Report sent: 7.8.9200.17185 0x80244019(0) D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed 2015-04-22 08:26:52:109 904 ef0 Report CWERReporter finishing event handling. (00000000)
I've spent hours researching and reading anything I can find on the two error codes but none fit my situation or resolve the issue. I would appreciate any help.