Technology Tips and News
I am very new to what SCSM can offer so forgive me if this question sounds too simple.
We are in desperate need for an app(anything) that will provide Change Log. We are trying to be ITIL Compliant.
Does anyone know if SCSM comes with or has an add-on for this feature?
Thank you
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
Not sure If I understand Your question 100%, but here goes. All the Work Item types (Incident, Problem, Service Request, Change etc) have a history tab where every property and relationship change is registered. And yes, SCSM supports the Change management process as described by ITIL and MOF.
This topic is archived. No further replies will be accepted.
Other recent topics
Click here to get your free copy of Network Administrator. Over 25 plugins to make your life easier