Afternoon All,
I'm planning to have our procurement admin team enter physical computer assets into SCSM as soon as they arrive through the door or maybe even as soon as the shipping note is e-mailed to them as it contains serial numbers, mac addresses, asset tags etc on it.
My question is, using the "Create Computer" task in the Configuration Items section of SCSM, does that create a physical computer that will then have details added to it (as long as the principal name matches) via SCCM & AD when the engineers deploy the device to site?
I'm asking because, as far as I can tell, the Computer (Deployed) is the class that records physical equipment and Computer records "instances" of operating systems related to the physical hardware and the default computer form doesn't seem to use that class for principal name etc.
If this is the case and I need to use Computer (Deployed) with a custom form, then "Hardware Identifier" is the key, how is this determined, how is it matched, and more importantly, how can I add an item before it's discovered, but let discovery fill in the blanks?
Thanks in advance,
SB