Hi
I want to create a custom task for our records management system, that just opens a particular file people use from within Incident Management every day.
The file is of extension .tr5 (which is our records management tool). I can open the file on my desktop. When I create the custom task, using the same file - I get a message ' The specified executable is not a valid Win32 application'
I can open the application fine using the custom task, but not the file.
Could it because there is no relationship from SCSM to the file type?
Any suggestions are appreciated.