Cloud service goes down every 30 minutes

From Pedro Benevides  pedrobenevides_ via Twitter

I would like to know what is the problem with my cloud service, because it constantly goes down

Last time that this issue happened was 30 minutes ago, could you check if you access our directory. In resume, the service goes down, for about 15 minutes, and then come back. We recently changed the machine configuration, and work for a while, but today it happened again.

https://twitter.com/messages/296396918-3146766895


Thanks,

@AzureSupport

August 31st, 2015 8:50am

Hi Pedro,

Since you changed the machine configuration, how long is it staying up vs. rebooting. I.e. is it staying up for more than 30 minutes now? Does it give you time to RDP to it and view the Event logs?

Thanks

Guy

Free Windows Admin Tool Kit Click here and download it now
August 31st, 2015 11:23am

Hi,

 There are no reports of an Outage as of now. If you think this issue is more related to Azure Backend then I would suggest you contact azure Support with a Support Ticket and have a support professional look into this issue.

 You can also try debugging your Cloud Service deployment following the Article below.
 https://msdn.microsoft.com/library/azure/ee405479.aspx
 
Regards,
Nithin Rathnakar

August 31st, 2015 11:29am

Hi,

 There are no reports of an Outage as of now. If you think this issue is more related to Azure Backend then I would suggest you contact azure Support with a Support Ticket and have a support professional look into this issue.

 You can also try debugging your Cloud Service deployment following the Article below.
 https://msdn.microsoft.com/library/azure/ee405479.aspx
 
Regards,
Nithin Rathnakar

Free Windows Admin Tool Kit Click here and download it now
August 31st, 2015 3:25pm

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