Client PCs do not download & install Windows Update from WSUS Server

Dear all,

I have setup a WSUS server in my company and it is able to download the Windows Update from Microsoft websites.

Now, the updates are finish downloaded but it does not push the updates to User PCs.

There are 2 error and 1 warning messages always appear in the server's event viewer:-

Warning 1 : Event ID : 7032

The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

System.Net.WebException -- The operation has timed out

Source

System.Web.Services

Stack Trace:

   at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)

   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)

   at Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse(WebRequest webRequest)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at Microsoft.UpdateServices.Internal.ApiRemoting.ExecuteSPSearchUpdates(String updateScopeXml, String preferredCulture, Int32 publicationState)

   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPSearchUpdates(String updateScopeXml, String preferredCulture, ExtendedPublicationState publicationState)

   at Microsoft.UpdateServices.Internal.BaseApi.Update.SearchUpdates(UpdateScope searchScope, ExtendedPublicationState publicationState, UpdateServer updateServer)

   at Microsoft.UpdateServices.UI.AdminApiAccess.UpdateManager.GetUpdates(ExtendedUpdateScope filter)

   at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesListPage.refreshUpdatesTimer_TimerCallback(Object state)

Error 1 : Event ID : 13002

Client computers are installing updates with a higher than 25 percent

failure rate. This is not normal.

Error 2 : Event ID : 12072

The WSUS content directory is not accessible.

System.Net.WebException: The remote server returned an error: (401) Unauthorized.

   at System.Net.HttpWebRequest.GetResponse()

   at Microsoft.UpdateServices.Internal.HealthMonitoring.HmtWebServices.CheckContentDirWebAccess(EventLoggingType type, HealthEventLogger logger)

Below is the Windows Update log in the server:-

2015-07-30 11:32:01:173  804 171c WS FATAL: OnCallFailure failed with hr=0X80240439
2015-07-30 11:32:01:174  804 171c Report WARNING: Failed to upload events to the server with hr = 80240439.
2015-07-30 11:32:01:175  804 171c Report WARNING: Reporter failed to upload events with hr = 80240439.
2015-07-30 11:32:01:176  804 171c IdleTmr WU operation (CLegacyEventUploader::HandleEvents, operation # 869) stopped; does use network; is at background priority
2015-07-30 11:32:01:179  804 171c EP Got WSUS Client/Server URL: "http://WSUS_Server:8530/ClientWebService/client.asmx"
2015-07-30 11:32:01:187  804 171c EP Got WSUS Reporting URL: "http://WSUS_Server:8530/ReportingWebService/ReportingWebService.asmx"
2015-07-30 11:32:01:188  804 171c Report OpenReportingWebServiceConnection, reporting URL = http://WSUS_Server:8530/ReportingWebService/ReportingWebService.asmx
2015-07-30 11:32:01:188  804 171c IdleTmr WU operation (CLegacyEventUploader::HandleEvents) started; operation # 870; does use network; is at background priority
2015-07-30 11:32:01:189  804 171c Report Uploading 30 events using cached cookie.
2015-07-30 11:32:01:192  804 171c WS WARNING: Nws Failure: errorCode=0x803d0000
2015-07-30 11:32:01:193  804 171c WS WARNING: There was an error communicating with the endpoint at 'http://WSUS_Server:8530/ReportingWebService/ReportingWebService.asmx'.
2015-07-30 11:32:01:194  804 171c WS WARNING: An error occurred at row 1, column 1 when the XML reader is processing the input source.
2015-07-30 11:32:01:194  804 171c WS WARNING: The xml document is not correctly formed because it ended unexpectedly. At least '2' additional bytes are needed.
2015-07-30 11:32:01:195  804 171c WS WARNING: MapToSusHResult mapped Nws error 0x803d0000 to 0x80240439
2015-07-30 11:32:01:196  804 171c WS WARNING: Web service call failed with hr = 80240439.
2015-07-30 11:32:01:197  804 171c WS WARNING: Current service auth scheme='Negotiate (NTLM or Kerberos);'.
2015-07-30 11:32:01:197  804 171c WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2015-07-30 11:32:01:198  804 171c WS FATAL: OnCallFailure failed with hr=0X80240439
2015-07-30 11:32:01:199  804 171c Report WARNING: Failed to upload events to the server with hr = 80240439.
2015-07-30 11:32:01:199  804 171c Report WARNING: Reporter failed to upload events with hr = 80240439.
2015-07-30 11:32:01:201  804 171c IdleTmr WU operation (CLegacyEventUploader::HandleEvents, operation # 870) stopped; does use network; is at background priority
2015-07-30 11:32:04:158  804 171c Report REPORT EVENT: {0D7250A4-C916-467E-9F4F-72D365E336B9} 2015-07-30 11:31:59:157+0800 1 161 [AGENT_DOWNLOAD_FAILED] 101 {FB95C1C8-DE23-4089-AE29-FD3351D55421} 200 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2015-07-30 11:32:04:160  804 171c Report REPORT EVENT: {392FDD24-17BA-4AFC-94EF-2FB02473BA62} 2015-07-30 11:31:59:159+0800 1 161 [AGENT_DOWNLOAD_FAILED] 101 {5F4EB4A1-60D0-4B53-9813-E418302F0C2B} 203 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2015-07-30 11:32:04:162  804 171c Report REPORT EVENT: {01DDE58F-5461-44A0-9856-CDDC1EA24323} 2015-07-30 11:31:59:160+0800 1 161 [AGENT_DOWNLOAD_FAILED] 101 {C9139828-1DA1-416B-900C-87D2A29C497C} 200 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2015-07-30 11:32:04:164  804 171c Report REPORT EVENT: {9C44E365-4622-4D06-B910-FC05EBFB38F3} 2015-07-30 11:31:59:788+0800 1 161 [AGENT_DOWNLOAD_FAILED] 101 {DF940B66-A05A-4A66-B679-7A142273D03B} 201 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2015-07-30 11:32:04:215  804 171c Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0)
2015-07-30 11:32:04:318  804 171c Report WER Report sent: 7.9.9600.17831 0x80244017(0) FB95C1C8-DE23-4089-AE29-FD3351D55421 Download 200 0 AutomaticUpdates {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
2015-07-30 11:32:04:432  804 171c Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0)
2015-07-30 11:32:04:454  804 171c Report WER Report sent: 7.9.9600.17831 0x80244017(0) 5F4EB4A1-60D0-4B53-9813-E418302F0C2B Download 203 0 AutomaticUpdates {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
2015-07-30 11:32:04:534  804 171c Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0)
2015-07-30 11:32:04:561  804 171c Report WER Report sent: 7.9.9600.17831 0x80244017(0) C9139828-1DA1-416B-900C-87D2A29C497C Download 200 0 AutomaticUpdates {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
2015-07-30 11:32:04:581  804 171c Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0)
2015-07-30 11:32:04:581  804 171c Report WER Report sent: 7.9.9600.17831 0x80244017(0) DF940B66-A05A-4A66-B679-7A142273D03B Download 201 0 AutomaticUpdates {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
2015-07-30 11:32:04:629  804 171c Report CWERReporter finished handling 7 events. (00000000)
2015-07-30 11:40:06:278  804 171c EP Got WSUS Client/Server URL: "http://WSUS_Server:8530/ClientWebService/client.asmx"
2015-07-30 11:40:06:297  804 171c EP Got WSUS Reporting URL: "http://WSUS_Server:8530/ReportingWebService/ReportingWebService.asmx"
2015-07-30 11:40:06:298  804 171c Report OpenReportingWebServiceConnection, reporting URL = http://WSUS_Server:8530/ReportingWebService/ReportingWebService.asmx
2015-07-30 11:40:06:298  804 171c IdleTmr WU operation (CLegacyEventUploader::HandleEvents) started; operation # 871; does use network; is at background priority
2015-07-30 11:40:06:299  804 171c Report Uploading 30 events using cached cookie.
2015-07-30 11:40:06:324  804 171c WS WARNING: Nws Failure: errorCode=0x803d0000
2015-07-30 11:40:06:326  804 171c WS WARNING: There was an error communicating with the endpoint at 'http://WSUS_Server:8530/ReportingWebService/ReportingWebService.asmx'.
2015-07-30 11:40:06:327  804 171c WS WARNING: An error occurred at row 1, column 1 when the XML reader is processing the input source.
2015-07-30 11:40:06:327  804 171c WS WARNING: The xml document is not correctly formed because it ended unexpectedly. At least '2' additional bytes are needed.
2015-07-30 11:40:06:328  804 171c WS WARNING: MapToSusHResult mapped Nws error 0x803d0000 to 0x80240439
2015-07-30 11:40:06:329  804 171c WS WARNING: Web service call failed with hr = 80240439.
2015-07-30 11:40:06:329  804 171c WS WARNING: Current service auth scheme='Negotiate (NTLM or Kerberos);'.
2015-07-30 11:40:06:330  804 171c WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2015-07-30 11:40:06:331  804 171c WS FATAL: OnCallFailure failed with hr=0X80240439
2015-07-30 11:40:06:334  804 171c Report WARNING: Failed to upload events to the server with hr = 80240439.
2015-07-30 11:40:06:335  804 171c Report WARNING: Reporter failed to upload events with hr = 80240439.
2015-07-30 11:40:06:336  804 171c IdleTmr WU operation (CLegacyEventUploader::HandleEvents, operation # 871) stopped; does use network; is at background priority

Can anyone advise is there any configuration problem on my side?

* Sorry for my poor English.

July 30th, 2015 4:26am

Hi,

>>Warning 1 : Event ID : 7032

Several factors may cause this issue. If this issue arises occasionally, please run the server cleanup wizard on the WSUS server.

>>Error 1 : Event ID : 13002

To verify the root cause of the installation failure, we may need to dig into the windowsupdate.log of clients.

If the clients success to download the update but fail to install them, please try to run the system update readiness tool to check if any system file is corrupt on the clients.

For detailed information about system update readiness tool, please refer to the link below:

https://support.microsoft.com/en-us/kb/947821

>>Error 2 : Event ID : 12072

If the permission of content folder has been modified incorrectly, this issue may occur.

To check if all of the settings of WSUS have been configured properly, please follow the article below:

Verifying WSUS Server Settings

https://technet.microsoft.com/en-us/library/cc708545(v=ws.10).aspx

Best Regards.

Free Windows Admin Tool Kit Click here and download it now
July 30th, 2015 11:26pm

Hi,

>>Warning 1 : Event ID : 7032

Several factors may cause this issue. If this issue arises occasionally, please run the server cleanup wizard on the WSUS server.

>>Error 1 : Event ID : 13002

To verify the root cause of the installation failure, we may need to dig into the windowsupdate.log of clients.

If the clients success to download the update but fail to install them, please try to run the system update readiness tool to check if any system file is corrupt on the clients.

For detailed information about system update readiness tool, please refer to the link below:

https://support.microsoft.com/en-us/kb/947821

>>Error 2 : Event ID : 12072

If the permission of content folder has been modified incorrectly, this issue may occur.

To check if all of the settings of WSUS have been configured properly, please follow the article below:

Verifying WSUS Server Settings

https://technet.microsoft.com/en-us/library/cc708545(v=ws.10).aspx

Best Re

July 31st, 2015 7:36am

Hi,

>> DnldMgr WARNING: Download job failed because of proxy auth or server auth.

According to the log of the client, it seems that this issue is caused by poxy.

Did you use proxy for clients? If yes, please disable the authentication. winhttp doesn't support proxy authentication.

Best Regards.

Free Windows Admin Tool Kit Click here and download it now
July 31st, 2015 9:13am

Hi,

>> DnldMgr WARNING: Download job failed because of proxy auth or server auth.

According to the log of the client, it seems that this issue is caused by poxy.

Did you use proxy for clients? If yes, please disable the authentication. winhttp doesn't support proxy authentication.

Best Re

July 31st, 2015 9:21am

<....>
2015-07-31 13:34:56:602  520 30e4 Misc WARNING: SendRequest failed with hr = 800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2015-07-31 13:34:56:602  520 30e4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://WSUS_Server:8530/Content/A6/BFC5A40EF677B240D1106A854F3F54ECE73899A6.exe>. error 0x800710dd
2015-07-31 13:34:56:602  520 30e4 Misc WARNING: MakeRequest failed at CDownloadSession::GetResponseHeaders(). error 0x800710dd
2015-07-31 13:34:56:602  520 30e4 DnldMgr WARNING: CUpdateDownloadJob::GetCDN() failed to get response headers for BITS job, error = 800710dd
<....>
2015-07-31 13:34:57:142  520 21c0 DnldMgr   * Downloading from http://WSUS_Server:8530/Content/04/CBF9E9BA150AD514810FE113B363769256E56504.cab to C:\Windows\SoftwareDistribution\Download\458291f444d6b313a51d6643206cdde8\windows6.1-kb2952664-v13-x64.cab (full file).
2015-07-31 13:34:57:242  520 21c0 Agent *********
2015-07-31 13:34:57:242  520 21c0 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
2015-07-31 13:34:57:242  520 21c0 Agent *************
2015-07-31 13:34:57:242  520 32dc DnldMgr WARNING: BITS job {0F590128-0599-489A-8C20-35295E4B5B1B} failed, updateId = {FA0D45C5-B574-47D0-8B0C-567F3FF53A81}.201, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2015-07-31 13:34:57:242  520 32dc DnldMgr   Progress failure bytes total = 25200, bytes transferred = 0
2015-07-31 13:34:57:262  520 32dc DnldMgr   Failed job file: URL = http://WSUS_Server:8530/Content/A6/BFC5A40EF677B240D1106A854F3F54ECE73899A6.exe, local path = C:\Windows\SoftwareDistribution\Download\54740cb5ccb81fb92f49b79cad2bc1b0\bfc5a40ef677b240d1106a854f3f54ece73899a6
2015-07-31 13:34:57:302  520 32dc DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2015-07-31 13:34:57:302  520 32dc DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2015-07-31 13:34:57:392  520 299c AU >>##  RESUMED  ## AU: Download update [UpdateId = {AB9B850C-C2EE-4222-8C27-79151DED3E5B}]
2015-07-31 13:34:57:392  520 299c AU   # WARNING: Download failed, error = 0x80244017
2015-07-31 13:34:57:392  520 bb0 DnldMgr WARNING: BITS job {2FE6C97C-0FAD-44F6-A83A-E7E52AC55120} failed, updateId = {9AD8F272-496E-454B-901D-319607B895EA}.201, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2015-07-31 13:34:57:392  520 bb0 DnldMgr   Progress failure bytes total = 6299047, bytes transferred = 0
2015-07-31 13:34:57:392  520 bb0 DnldMgr   Failed job file: URL = http://WSUS_Server:8530/Content/04/CBF9E9BA150AD514810FE113B363769256E56504.cab, local path = C:\Windows\SoftwareDistribution\Download\458291f444d6b313a51d6643206cdde8\windows6.1-kb2952664-v13-x64.cab
2015-07-31 13:34:57:392  520 21c0 Report REPORT EVENT: {8B8DF626-B905-4AEC-9009-6ADAEEAF26E0} 2015-07-31 13:34:56:022+0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 1 updates.
2015-07-31 13:34:57:392  520 21c0 Report REPORT EVENT: {4E8F78BD-8CBD-4E71-9799-81D83A42FA91} 2015-07-31 13:34:56:022+0800 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2015-07-31 13:34:57:392  520 21c0 Report REPORT EVENT: {ACEFE429-77FF-4573-B2F6-27DFF24F379D} 2015-07-31 13:34:57:382+0800 1 161 101 {AB9B850C-C2EE-4222-8C27-79151DED3E5B} 201 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2015-07-31 13:34:57:442  520 bb0 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2015-07-31 13:34:57:442  520 bb0 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
<....>

>>Error 2 : Event ID : 12072

If the permission of content folder has been modified incorrectly, this issue may occur.

To check if all of the settings of WSUS have been configured properly, please follow the article below:

Verifying WSUS Server Settings

https://technet.microsoft.com/en-us/library/cc708545(v=ws.10).aspx

--> I have verified the WSUS Server Settings:-

1. Registry Settings

ContentDir C:\WSUS

  • 3. IIS Settings

    All are correct except WSUSAdmin.

    There is no ASP.NET in my network.


It seems to me that your webserver (IIS) does *NOT* correctly have Anonymous access enabled, for the "Content" vDir/vRoot, we can see that 80244017 / 0x80190191 is the result.

0x80190191 -2145844847 BG_E_HTTP_ERROR_401 The requested resource requires user authentication.

0x80244017 -2145107945 WU_E_PT_HTTP_STATUS_DENIED Same as HTTP status 401 - the requested resource requires user authentication.

Please check again, as per below, for the "Content" vDir/vRoot.

https://technet.microsoft.com/en-us/library/dd939903(v=ws.10).aspx

http://blogs.technet.com/b/sus/archive/2009/02/19/troubleshooting-guide-for-issues-where-wsus-clients-are-not-reporting-in.aspx

http://blogs.technet.com/b/sus/archive/2008/05/27/wsus-clients-get-http-401-errors-0x800710dd-errors-generated-in-windowsupdate-log.as

August 1st, 2015 7:08am

<....>
2015-07-31 13:34:56:602  520 30e4 Misc WARNING: SendRequest failed with hr = 800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2015-07-31 13:34:56:602  520 30e4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://WSUS_Server:8530/Content/A6/BFC5A40EF677B240D1106A854F3F54ECE73899A6.exe>. error 0x800710dd
2015-07-31 13:34:56:602  520 30e4 Misc WARNING: MakeRequest failed at CDownloadSession::GetResponseHeaders(). error 0x800710dd
2015-07-31 13:34:56:602  520 30e4 DnldMgr WARNING: CUpdateDownloadJob::GetCDN() failed to get response headers for BITS job, error = 800710dd
<....>
2015-07-31 13:34:57:142  520 21c0 DnldMgr   * Downloading from http://WSUS_Server:8530/Content/04/CBF9E9BA150AD514810FE113B363769256E56504.cab to C:\Windows\SoftwareDistribution\Download\458291f444d6b313a51d6643206cdde8\windows6.1-kb2952664-v13-x64.cab (full file).
2015-07-31 13:34:57:242  520 21c0 Agent *********
2015-07-31 13:34:57:242  520 21c0 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
2015-07-31 13:34:57:242  520 21c0 Agent *************
2015-07-31 13:34:57:242  520 32dc DnldMgr WARNING: BITS job {0F590128-0599-489A-8C20-35295E4B5B1B} failed, updateId = {FA0D45C5-B574-47D0-8B0C-567F3FF53A81}.201, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2015-07-31 13:34:57:242  520 32dc DnldMgr   Progress failure bytes total = 25200, bytes transferred = 0
2015-07-31 13:34:57:262  520 32dc DnldMgr   Failed job file: URL = http://WSUS_Server:8530/Content/A6/BFC5A40EF677B240D1106A854F3F54ECE73899A6.exe, local path = C:\Windows\SoftwareDistribution\Download\54740cb5ccb81fb92f49b79cad2bc1b0\bfc5a40ef677b240d1106a854f3f54ece73899a6
2015-07-31 13:34:57:302  520 32dc DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2015-07-31 13:34:57:302  520 32dc DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
2015-07-31 13:34:57:392  520 299c AU >>##  RESUMED  ## AU: Download update [UpdateId = {AB9B850C-C2EE-4222-8C27-79151DED3E5B}]
2015-07-31 13:34:57:392  520 299c AU   # WARNING: Download failed, error = 0x80244017
2015-07-31 13:34:57:392  520 bb0 DnldMgr WARNING: BITS job {2FE6C97C-0FAD-44F6-A83A-E7E52AC55120} failed, updateId = {9AD8F272-496E-454B-901D-319607B895EA}.201, hr = 0x80190191, BG_ERROR_CONTEXT = 5
2015-07-31 13:34:57:392  520 bb0 DnldMgr   Progress failure bytes total = 6299047, bytes transferred = 0
2015-07-31 13:34:57:392  520 bb0 DnldMgr   Failed job file: URL = http://WSUS_Server:8530/Content/04/CBF9E9BA150AD514810FE113B363769256E56504.cab, local path = C:\Windows\SoftwareDistribution\Download\458291f444d6b313a51d6643206cdde8\windows6.1-kb2952664-v13-x64.cab
2015-07-31 13:34:57:392  520 21c0 Report REPORT EVENT: {8B8DF626-B905-4AEC-9009-6ADAEEAF26E0} 2015-07-31 13:34:56:022+0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 1 updates.
2015-07-31 13:34:57:392  520 21c0 Report REPORT EVENT: {4E8F78BD-8CBD-4E71-9799-81D83A42FA91} 2015-07-31 13:34:56:022+0800 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2015-07-31 13:34:57:392  520 21c0 Report REPORT EVENT: {ACEFE429-77FF-4573-B2F6-27DFF24F379D} 2015-07-31 13:34:57:382+0800 1 161 101 {AB9B850C-C2EE-4222-8C27-79151DED3E5B} 201 80244017 AutomaticUpdates Failure Content Download Error: Download failed.
2015-07-31 13:34:57:442  520 bb0 DnldMgr WARNING: Download job failed because of proxy auth or server auth.
2015-07-31 13:34:57:442  520 bb0 DnldMgr Error 0x80244017 occurred while downloading update; notifying dependent calls.
<....>

>>Error 2 : Event ID : 12072

If the permission of content folder has been modified incorrectly, this issue may occur.

To check if all of the settings of WSUS have been configured properly, please follow the article below:

Verifying WSUS Server Settings

https://technet.microsoft.com/en-us/library/cc708545(v=ws.10).aspx

--> I have verified the WSUS Server Settings:-

1. Registry Settings

ContentDir C:\WSUS

  • 3. IIS Settings

    All are correct except WSUSAdmin.

    There is no ASP.NET in my network.


It seems to me that your webserver (IIS) does *NOT* correctly have Anonymous access enabled, for the "Content" vDir/vRoot, we can see that 80244017 / 0x80190191 is the result.

0x80190191 -2145844847 BG_E_HTTP_ERROR_401 The requested resource requires user authentication.

0x80244017 -2145107945 WU_E_PT_HTTP_STATUS_DENIED Same as HTTP status 401 - the requested resource requires user authentication.

Please check again, as per below, for the "Content" vDir/vRoot.

https://technet.microsoft.com/en-us/library/dd939903(v=ws.10).aspx

http://blogs.technet.com/b/sus/archive/2009/02/19/troubleshooting-guide-for-issues-where-wsus-clients-are-not-reporting-in.aspx

http://blogs.technet.com/b/sus/archive/2008/05/27/wsus-clients-get-http-401-errors-0x800710dd-errors-generated-in-windowsupdate-log.as

August 2nd, 2015 9:08pm