Hello Guys
Any question? Is possible remove the values of Cost and SLA Information /Related Services in the portal.
Also where I can change the parameters Home/Help Articles/ My task in Portal
Thanks for your help.
Regards
Sebastian
Technology Tips and News
Hello Guys
Any question? Is possible remove the values of Cost and SLA Information /Related Services in the portal.
Also where I can change the parameters Home/Help Articles/ My task in Portal
Thanks for your help.
Regards
Sebastian
Hi Sebastian,
as far as I am aware the SSP has limited customization potential. I am not quite sure what you mean with "remove the values", but if hiding them is what you want, I don't think that there is a way. Those are part of the respective service offering and even if you leave them blank, while configuring the Service Offering the fields will be there.
I could find this tough:
Is it possible to remove the "Cost and SLA Information" from the service offering page?
https://social.technet.microsoft.com/Forums/systemcenter/en-US/791cf6ad-7a29-4be0-91f3-131f64e57d3c/is-it-possible-to-remove-the-cost-and-sla-information-from-the-service-offering-page?forum=portals
There is a trick, which you can use to mask them. I have not tried it and I wonder how it will actually look. It is worth a try :)
Other customization possibilities:
You can hide the Generic Service Request if you want:
Hide list view and Create Request Button in SCSM 2012 Portal
http://systemcenterblogs.com/2012/09/24/hide-list-view-and-create-request-button-in-scsm-2012-portal/
Other possible customizations:
Customizing the SCSM 2012 Self-Service PortalHow do I change the Need Help? or Description Text?
http://blogs.technet.com/b/servicemanager/archive/2012/02/06/customizing-the-scsm-2012-self-service-portal-how-do-i-change-the-need-help-or-description-text.aspx