Hi,

I get error "Package installation did not succeed. Try to install the Windows Server Essentials Connector again." when attempting to install Connector on Windows 10 10074 from Windows Server 2016 TP2.

Essentials components is working OK'ish in the server, or at least one old Windows 8.1 desktop was correctly backed up during last night to Windows Server 2016.

Error I see in logs is:

[05/15/2015 08:32:27 1b80] CComputerconnector::TaskDlgProc: DIALOG_TASK_PROGRESS: Task Description: Downloading the Connector...
[05/15/2015 08:32:27 1c38] InternetOpenUrl (https://192.168.1.39:443/Connect/default.aspx?Get=ClientCore.cab&os=Windows8.2&amd64=1) returns 12038
[05/15/2015 08:32:27 1c38] _WinInetDownloadFile returns 0x80072f06.
[05/15/2015 08:32:27 1c38] NetworkUtil::DownloadFromServer:DownloadFile(https://192.168.1.39:443, Connect/default.aspx?Get=ClientCore.cab&os=Windows8.2&amd64=1, C:\WINDOWS\Temp\ClientDeploymentTempFiles\ClientCore.cab) failed with hr = 0x80072f06. Try
 http.
[05/15/2015 08:32:27 1c38] NetworkUtil::DownloadFile(pData, Connect/default.aspx?Get=ClientCore.cab&os=Windows8.2&amd64=1, C:\WINDOWS\Temp\ClientDeploymentTempFiles\ClientCore.cab, 80, HTTP)
[05/15/2015 08:32:27 1c38] NetworkUtil::DownloadFile (http://192.168.1.39:80/Connect/default.aspx?Get=ClientCore.cab&os=Windows8.2&amd64=1, C:\WINDOWS\Temp\ClientDeploymentTempFiles\ClientCore.cab)
[05/15/2015 08:32:27 1c38] NetworkUtil::DownloadFile - Create directory [C:\WINDOWS\Temp\ClientDeploymentTempFiles] if not exist.
[05/15/2015 08:32:27 1c38] NetworkUtil::_WinInetDownloadFile (http://192.168.1.39:80/Connect/default.aspx?Get=ClientCore.cab&os=Windows8.2&amd64=1, C:\WINDOWS\Temp\ClientDeploymentTempFiles\ClientCore.cab)
[05/15/2015 08:32:28 1c38] Download from url: http://192.168.1.39:80/Connect/default.aspx?Get=ClientCore.cab&os=Windows8.2&amd64=1 failed with HTTP error 404
[05/15/2015 08:32:28 1c38] _WinInetDownloadFile returns 0x8000ffff.
[05/15/2015 08:32:28 1c38] NetworkUtil::DownloadFromServer:DownloadFile(http://192.168.1.39:80, Connect/default.aspx?Get=ClientCore.cab&os=Windows8.2&amd64=1, C:\WINDOWS\Temp\ClientDeploymentTempFiles\ClientCore.cab) failed with hr = 0x8000ffff.
[05/15/2015 08:32:28 1c38] NetworkUtil::DownloadFromDLC(pData, http://go.microsoft.com/fwlink/?LinkId=507716, Windows8.2-KB2790621-x64.msu)
[05/15/2015 08:32:28 1c38] NetworkUtil::DownloadFile (http://go.microsoft.com/fwlink/?LinkId=507716, C:\WINDOWS\Temp\ClientDeploymentTempFiles\Windows8.2-KB2790621-x64.msu)
[05/15/2015 08:32:28 1c38] NetworkUtil::DownloadFile - Create directory [C:\WINDOWS\Temp\ClientDeploymentTempFiles] if not exist.
[05/15/2015 08:32:28 1c38] NetworkUtil::_WinInetDownloadFile (http://go.microsoft.com/fwlink/?LinkId=507716, C:\WINDOWS\Temp\ClientDeploymentTempFiles\Windows8.2-KB2790621-x64.msu)
[05/15/2015 08:32:31 1c38] CComputerconnector::RunTasks: Running Task: Id=-1 Description=Installing Windows Server Essentials Connector... Index=  4
[05/15/2015 08:32:31 1b80] CComputerconnector::TaskDlgProc: DIALOG_TASK_PROGRESS: Task Description: Installing Windows Server Essentials Connector...
[05/15/2015 08:32:31 1c38] Entering Connector::Install.
[05/15/2015 08:32:31 1c38] CAutomaticUpdates::CreateInstance failed: [-2147221164]
[05/15/2015 08:32:31 1c38] Connector::Install - Installing Connector by running ["C:\WINDOWS\system32\wusa.exe" "C:\WINDOWS\Temp\ClientDeploymentTempFiles\Windows8.2-KB2790621-x64.msu" /quiet /norestart]
[05/15/2015 08:32:31 1c38] Connector::Install - Connector installation finished with exit code = 0x65e
[05/15/2015 08:32:31 1c38] Exiting Connector::Install.
[05/15/2015 08:32:31 1c38] Connector Install (C:\WINDOWS\Temp\ClientDeploymentTempFiles\Windows8.2-KB2790621-x64.msu) failed with status 4
[05/15/2015 08:32:31 1c38] CComputerconnector::RunTasks: Task Id=-1 Description=Installing Windows Server Essentials Connector... Failed
[05/15/2015 08:32:31 1c38] CComputerconnector::Run: RunTasks: 0x8000ffff
[05/15/2015 08:32:31 1b80] CComputerconnector::TaskDlgProc: DIALOG_UPDATE: FatalError

And manually trying to run the referenced update, I get error

Installer encountered an error: 0x8007065e 
Data of this type is not supported.

How could I troubleshoot & fix this issue?

• Edited by Jussi Palo 39 minutes ago