Cannot connect to the virtual machine no matter what I do..

I've been trying to connect to my remote desktop via RDP, but no matter how hard I try I cannot. It was working perfectly yesterday, as I created many servers without an issue. I recently deleted all of them in spite of renaming them & I ran into this issue:

Remote Desktop can't connect to the remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network

If someone could please help, that'd be great!

Thanks, 

skiracertilidie

July 18th, 2013 11:47am

HI

Can you see the states in Dashboard?

Maybe you VMS run into some problem, Azure Fabric will try to recreate a new one for you, please wait a minute, if you still can't connect.

 Please contactsupport team by creating a support ticket at http://www.windowsazure.com/en-us/support/contact/

 Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0

 

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July 18th, 2013 11:25pm

The dashboard shows the server is running. It was all working until I delete a mass amount of VPS's I created. It stopped working after this. 

- skiracertilidie

July 19th, 2013 4:15pm

This has happened to me quite a few times. 

The thing that always works for me is to resize the VM (Configure tab) and then once it's done try to login.  Then you can obviously resize it back. 

Tim 

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July 19th, 2013 4:20pm

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