I am pretty sure there is a firewall etc. issue going on , here is what I am seeing:
While i am RDP'ed to different database servers, I can use their SSMS & I can connect to the sql instance in question. So, connecting to the instance from RDP is not a problem. The issue which I am seeing is that I cannot connect to the instance via SSMS on my local machine. Anyone else in the company can also not access that instance from their local laptop SSMS.
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SSMS Error Message:
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
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The firewall is open on the database server for the TCP port of sql. I have tried various sqlinstance name combinations (like using ip address, port # etc) - nogo.
Please let me know, i think it is something for our windows OS sys admins to look into, but before I approach them let me know if I am missing something. T